ScanSnap S510/S510M FAQ
Compatibility status
FAQ
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- Are Windows® ARM-based PCs compatible with ScanSnap Series scanners?
- Can I use my ScanSnap with software other than the software that it comes bundled with?
- Do you make any scanners that support TWAIN / ISIS™?
- Is there any precaution about the paper to scan?
- Is there any precaution when scanning with the ScanSnap Carrier Sheet?
- Can I select / search the text in the PDF that is created by ScanSnap?
- Can I install the software which comes bundled with ScanSnap onto several computers?
- Can I use ScanSnap Carrier Sheets?
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- What should I be careful when I connect the USB cable?
- Why is ScanSnap not listed as a TWAIN or ISIS™ source in the application software that I use?
- What happens to the file(s) when I scan multi-page documents?
- Is there anything that I should be aware of when using [Correct skewed character strings automatically] functions?
- Is there any precaution for correction process of orientation?
- My document was upside-down when I scanned it.
- ScanSnap Manager does not appear on the taskbar.
- Text recognition rate decreases depending on the scanned document.
- The image data from the scanned document disappeared.
- Is there anything that I should be aware of, in order to achieve the scanning speed as stated in the catalogue?
- Why does my scanner stop in the middle of scanning?
- The ScanSnap icon status in a taskbar indicates “Not Communicating” even when I turn on the ScanSnap, so I can’t make any scans. (Windows® users only)
- I have many ScanSnap generated PDF files. How do I perform OCR on all of these files at once?
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- What compression formats and compression rates does ScanSnap offer?
- What scanning resolutions can I choose from?
- Which document sizes can I choose from?
- How large are ScanSnap created image files?
- Why do the black parts of my image turn out lighter than normal? (Windows®)
- Why are ruled lines distorted in ScanSnap created images?)
- I cannot install the software downloaded from the web site onto OS X v10.8 or later.
- What file formats can I save my images in? (Can I save them as JPEG files?)
- Can I darken the color of scanned images?
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- Why does it fail to OCR some of the documents when I use "Scan to Word", "Scan to Excel" or "Scan to PowerPoint"? Also, the layouts and texts are sometimes displayed incorrectly. What type of documents can it convert without any problems?
- I am not getting better results in "Scan to Word", "Scan to Excel" or "Scan to PowerPoint" even though I changed the [Image quality] to "Excellent".
- The quality of the conversion (text recognition) changes depending on the settings in color mode (B&W/Color/Gray) and image quality. What is the best setting?
- Why do I get an error message saying "Not enough memory!" while performing "Scan to Word", "Scan to Excel" or "Scan to PowerPoint"?
- Why wasn't my work file deleted when "Scan to Word", "Scan to Excel" or "Scan to PowerPoint" was executed?
- I accidentally closed "Scan to Word" / "Scan to Excel" / "Scan to PowerPoint" without saving the file. Isn't it saved anywhere? Is it possible to display the file again?
- Why is there very little space left in my HDD after executing "Scan to Word", "Scan to Excel" or "Scan to PowerPoint" several times?
- Why can't I use the numeric value from "Scan to Excel" conversion for Excel calculations?
- When I execute "Scan to Word/Excel/PowerPoint", a message such as "Call is rejected by callee." pops up and it does not display the result of OCR. Is there anything that I can do about it?
- [Save] dialog is displayed when "Scan to Word", "Scan to Excel" or "Scan to PowerPoint" is executed. Why is Word/Excel/PowerPoint not started up?
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- How could I learn more about "Carrier Sheets"?
- What can I do if only a part of the document appears in the scanned image?
- How can I avoid or remove shadows along the edges of scanned images?
- How can I remove black lines that appear along image edges when scanning in black and white?
- What can I do when gaps or lines appear between the two "stitched" images?
