The image data from the scanned document disappeared.

The following may be detected as a blank page when [Blank page removal] option is selected.

  • White documents that have only a small amount of characters.
  • Plain colored documents other than white (including black).

When you scan the above type of the documents, check and compare the output image with the scanned document.

If any page is deleted incorrectly, remove the check from the [Blank page removal] in the [Scanning] dialog box.

Target ScanSnap:
SV600 / iX500 / iX100 / S1100i / S1100 / S1300i / S1300 / S1500 / S1500M / S300 / S300M / S510 / S510M / S500 / S500M / fi-5110EOX2 / fi-5110EOX / fi-5110EOXM

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