About the end of provision of the Salesforce linkage function


Along with the Salesforce Platform API retirement on June 1, 2022, Salesforce linkage function is no longer available in the following affected software.

Please use alternative methods that follows.

Affected Software and Function Name

# Software Version Function name
1 ScanSnap Manager (for Windows®) V7, V6, V5, V4 Scan to Salesforce Chatter
Alternative method
2 ScanSnap Manager (for Mac) V7
3 ScanSnap Organizer (for Windows®) V5
4 CardMinder (for Windows®) V5 Salesforce CRM
Alternative method

How Software Behaves After Salesforce Platform API Retirement

ScanSnap Manager, ScanSnap Organizer
When [Scan to Salesforce Chatter] is used from ScanSnap Manager or ScanSnap Organizer, it fails with the error message of "The error was notified from Salesforce."

In that case, click the [OK] button to display the [Scan to Salesforce Chatter – Login] window, and then click the [Cancel] button to close [Scan to Salesforce Chatter].
 
CardMinder
When [Salesforce CRM] is used from CardMinder, it fails with the error message of "An unexpected error occurred."

In that case, click the [OK] button to display the [Login] window, and then click the [Cancel] button to close [Salesforce CRM].

Alternative Methods

Alternative to Scan to Salesforce Chatter (ScanSnap Manager, ScanSnap Organizer)

  1. Store scanned files in any folder.
  2. Log into Salesforce in a web browser and select the [Chatter] tab.
  3. Select the [Share] button and select the clip icon at the bottom left.
  4. Select [Upload Files] from the [Select Files] screen.
  5. Select any file you stored in the folder in step 1 and click the [Open] button.

    Note:
    To select a file in ScanSnap Organizer, select a file from the save folder in ScanSnap Organizer.
  6. Select the [Share] button to post to Salesforce Chatter.

Alternative to Salesforce CRM (CardMinder)

  1. In CardMinder, select the data you want to save to Salesforce CRM and select the [Output File] button on the [Home] tab.
  2. On the [Save Output File] screen, specify a file name of your choice, select [Unicode CSV file (*.csv)] as the file type, and then select the [Save] button to output as a CSV file.
  3. Log into Salesforce in a web browser, select the [Accounts] tab or the [Contacts] tab, and select [Import].
  4. On the [Import your Data into Salesforce] screen, select options as follows:
    1. Select [Accounts and Contacts] as the type of data you are importing.
    2. Select [What do you want to do?].
    3. Select [CSV].
      • File: Select [Choose File] and specify the CSV file you output in step 2.
      • Character Code: Select [Unicode (UTF16)].
      • Values Separated By: Specify [Comma].
    4. Select the [Next] button.
  5. Specify which Salesforce field to map to the CSV header on the [Edit Field Mapping:
    Accounts and Contacts] screen.
    1. Select the link in the [Edit] column of the mapping table, select the corresponding item, and select the [Map] button.
    2. Do the same for other items.
    3. When the mapping is complete, select the [Next] button.
  6. Review the import information on the [Review & Start Import] screen and select the [Start Import] button.
  7. When prompted, select the [OK] button to complete.

When the import is complete, you will be notified of the result by email.

check.gif
cross.gif
started004-01.jpg
arrow.gif
battery003-01.jpg
before003-01.jpg
before003-02.jpg
before010-01.jpg
before010-02.jpg
before010-03.jpg
before010-04.jpg
before013-01.jpg
before014-01.jpg
before501-01.jpg
before501-02.jpg
before501-03.jpg
before504-01.jpg
before505-01.jpg
card003-01.jpg
card502-01.jpg
card502-02.jpg
card502-03.jpg
cloud001-01.jpg
cloud001-02.jpg
cloud001-03.jpg
cloud001-04.jpg
cloud001-05.jpg
cloud001-06.jpg
carrier005-01.jpg
carrier006-01.jpg
carrier006-02.jpg
cloud002-01.jpg
cloud002-02.jpg
cloud004-01.jpg
cloud007-01.jpg
cloud007-02.jpg
cloud007-03.jpg
cloud007-04.jpg
cloud009-01.jpg
cloud009-02.jpg
cloud009-03.jpg
cloud012-01.png
cloud012-02.png
cloud012-03.png
cloud012-04.png
cloud012-05.png
cloud012-06.png
cloud013-01.png
cloud013-02.png
cloud016-01.png
cloud018-01.png
cloud020-01.png
el-capitan-org-01.png
el-capitan-org-02.png
ix1500-once01-01.png
ix1500-once02-01.png
ix1500-once02-02.png
ix1500-once02-03.png
ix1500-once02-04.png
ix1500-once02-05.png
ix1500-set01-01.png
ix1500-set02-01.png
ix1500-set02-02.png
ix1500-set02-03.png
ix1500-set02-04.png
ix1500-set02-05.png
ix1500-set02-06.png
ix1500-set02-07.png
ix1500-set02-08.png
ix1500-set02-09.png
ix1500-set02-10.png
ix1500-set02-11.png
ix1500-set02-12.png
ix1500-set03-01.png
ix1500-set04-01.png
ix1500-set05-01.png
ix1500-set06-01.png
ix1500-set06-02.png
ix1500-set07-01.png
ix1500-set07-02.png
ix1500-set09-01.jpg
ix1500-set09-02.png
ix1500-set09-03.png
ix1500-set09-04.jpg
macos1013-01.png
mobile003-01.jpg
mobile012-01.jpg
mojave01-01.png
mojave01-02.png
mojave01-icn01.png
n1800-qa2-01.jpg
n1800-qa2-02.jpg
n1800-qa7-01.png
n1800-qa7-02.png
nuance-001-01.png
nuance-002-01.png
nuance-002-02.png
nuance-007-01.png
nuance-007-02.png
nuance-007-03.png
nuance-008-01.png
nuance-008-02.png
nuance-008-03.png
nuance-008-04.png
nuance-008-05.png
nuance-008-icon.png
nuance-009-01.png
nuance-009-02.png
nuance-010-01.png
once001-01.jpg
once008-01.jpg
once008-02.jpg
once010-01.jpg
once012-01.jpg
once012-02.jpg
once012-03.jpg
once051-01.jpg
once052-01.jpg
once060-01.jpg
once061-01.png
once061-02.png
once601-01.jpg
once602-01.jpg
once602-02.jpg
once602-03.jpg
once602-04.jpg
once603-01.jpg
once603-02.jpg
once604-01.jpg
once604-02.jpg
once605-01.jpg
once605-02.jpg
once607-01.jpg
once607-02.jpg
once607-03.jpg
once608-01.jpg
once608-02.jpg
once610-01.jpg
once611-01.jpg
once613-01.jpg
once613-02.jpg
once613-03.jpg
once613-04.jpg
once613-05.jpg
once613-06.jpg
once613-07.jpg
once613-08.jpg
once613-09.jpg
once613-10.jpg
once614-01.jpg
once614-02.jpg
once614-03.jpg
once614-04.jpg
once614-05.jpg
organizer002-01.jpg
organizer002-02.jpg
organizer002-03.jpg
organizer002-04.jpg
organizer002-05.jpg
organizer004-01.jpg
others001-01.jpg
others002-02.png
others002-03.jpg
others002-04.jpg
others002-05.jpg
others002-06.jpg
others002-07.jpg
others004-01.jpg
others004-02.jpg
others004-03.jpg
others004-04.jpg
others004-05.jpg
others004-06.jpg
others004-07.jpg
s1500-setting12-01.jpg
s1500-setting12-02.jpg
setting008-01.jpg
setting008-icn01.jpg
setting008-icn02.jpg
setting013-01.png
setting013-02.png
setting502-01.jpg
setting504-01.jpg
setting504-02.jpg
setting504-03.jpg
setting511-01.jpg
setting512-01.jpg
sierra06-01.png
ssh-inst01-01.png
ssh-inst02-01.png
ssh-inst02-02.png
ssh-once04-01.png
ssh-once04-02.png
ssh-once05-01.png
ssh-once06-01.png
ssh-once08-01.png
ssh-once08-02.png
ssh-once09-01.png
ssh-once09-02.png
ssh-once09-03.png
ssh-once09-04.png
ssh-once09-05.png
ssh-once09-06.png
ssh-once09-07.png
ssh-once09-08.png
start11-01.jpg
start11-02.jpg
start11-03.jpg
sv600-bc-1-01.jpg
sv600-bc-1-02.jpg
sv600-bc-2-01.jpg
sv600-bc-2-02.jpg
sv600-bc-2-03.jpg
sv600-bc-2-04.jpg
wifi100001-01.jpg
wifi100001-02.jpg
wifi100001-03.jpg
wifi100006-01.jpg
wifi100006-02.jpg
wifi100006-03.jpg
wifi100006-04.jpg
wifi100007-01.jpg
wifi100007-02.jpg
wifi100007-03.jpg
wifi100007-04.jpg
wifi100008-01.jpg
wifi100008-02.jpg
wifi100008-03.jpg
wifi100008-04.jpg
wifi100009-01.jpg
wifi100011-01.jpg
wifi100015-01.jpg
wifi100015-02.jpg
wifi100015-03.jpg
wifi100015-04.jpg
wifi100015-05.jpg
wifi100015-06.jpg
wifi100015-07.jpg
wifi100015-08.jpg
wifi100015-09.jpg
wifi100015-10.jpg
wifi100015-11.jpg
wifi100015-12.jpg
wifi100015-13.jpg
wifi100015-14.jpg
wifi100015-15.jpg
wifi100015-icn01.jpg
wifi100015-icn02.jpg
wifi100016-01.jpg
ssh-once17-01.png
ssh-once16-01.png
ssh-once16-02.png
ssh-once16-03.png
ssh-once16-04.png
ssh-once16-05.png
ssh-once16-06.png
ssh-once16-07.png
ssh-once16-08.png
ssh-once16-09.png
ssh-once16-10.png
ssh-once16-11.png
ssh-once16-12.png
ssh-once16-13.png
ssh-once16-14.png
ssh-once16-15.png
ssh-once16-16.png
ssh-once16-17.png
ssh-once16-18.png
ssh-once16-19.png
ssh-once16-20.png
ssh-once16-21.png
ssh-once16-22.png
ssh-once16-23.png
ssh-once16-24.png
ssh-once16-25.png
ssh-once16-26.png
ssh-once16-27.png
ssh-once16-28.png
ssh-once16-29.png
ssh-once16-30.png
ssh-once14-01.png
ssh-once14-02.png
ssh-once14-03.png
ssh-once14-04.png
ssh-once14-05.png
ssh-once14-06.png
ssh-icon.png
ssh-add.png
ssh-edit.png
ssh-once11-01.png
ssh-once11-02.png
ssh-once11-03.png
ssh-once11-04.png
ssh-once11-05.png
ssh-once11-06.png
ssh-once11-07.png
ssh-once11-08.png
icon_save.png
icon_apple.png
ssh-once10-01.png
ssh-once10-02.png
ssh-once10-03.png
ssh-once10-04.png
ssh-once10-05.png
ssh-inst08-01.png
saleforce-link1-01.png
saleforce-link1-02.png
saleforce-link1-03.png
saleforce-link1-04.png
saleforce-link1-05.png
Top of Page