After U-turn Scan, the stacker does not return to the original place automatically, and I cannot close the ADF paper chute (cover).


You can press and hold the Scan button for approx. 3 seconds to return the stacker to the original place. (*1)

Scan button

Alternatively, you can push gently the stacker back to the original place.

  • (1)
    Push gently the extended top part of the stacker back toward the root.
  • (2)
    Push gently down the stacker into the original position.

push the stacker

If the stacker frequently does not return to the original place automatically, please apply firmware update 0E00 or later. (*2)
For more stable performance, you can pull out the top end of the extension fully before scanning.

Extension

Ref. Parts and Functions (Select ScanSnap iX1300 for the top of the page.)

  • (*1)
    Requires firmware 0E00 or later. (Select ScanSnap iX1300 for the top of the page.)
  • (*2)
    Firmware can be applied with ScanSnap Home or ScanSnap Manager.
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