Why is the scanned image distorted, stretched, or the color is blurred?

It may happens for one of the following reasons:

  • The table or desk where ScanSnap is placed has moved or the documents are being moved during scanning may cause the distort/stretched image or blur color.
  • If a document is curled, the scanned image may be distorted. Flatten it out before scanning.
    Once you've started 611-01
  • If the ScanSnap is not placed on a flat surface, scanned image may be distorted. Make sure the work surface is flat or there are no objects under the ScanSnap or documents.
  • Check the lamp or lens, and clean it if there is dirt.

Target ScanSnap:

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