Why do the black parts of my image turn out lighter than normal? (Windows®)

This symptom is sometimes found under the following conditions.

  • [Color high compression] has been selected for the [Color mode] in ScanSnap Manager setting.
  • You have scanned picture containing documents at the above setting.

In this case, please go back to the [Color mode] drop-down list, select [Color] and try scanning the document again.

Target ScanSnap:
SV600 / iX500 / iX100 / S1100i / S1100 / S1300i / S1300 / S1500 / S1500M / S300 / S510 / S500 / fi-5110EOX2 / fi-5110EOX

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