The Scan to Mobile icon on the computer taskbar turns to blue, and the computer fails to establish a connection with my mobile device.

Is another mobile device currently connected to the computer?
Only one mobile device can sync to the computer at a time. Terminate the connection of the other mobile device, then sync your mobile device with the computer.

Target ScanSnap:
SV600 / iX500 / iX100 / S1100i / S1100 / S1300i / S1300 / S1500 / S1500M

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