ScanSnap Compatibility Status With iOS 16/iPadOS 16


Supported ScanSnap
Supported Software
Software Status
ScanSnap Connect Application iOS: Supported by 2.8.14 or later.*1
iPadOS: Supported by 2.8.14 or later.*1
ScanSnap Cloud iOS: Supported by 1.6.2 or later.
iPadOS: Supported by 1.6.2 or later.*2
  • *1
    The following issue has been detected with iOS 16/iPadOS 16.
    Layout problems occur after the iOS 16/iPadOS 16 screen is rotated while displaying preview window.
    Example: A layout problem occurs when screen is rotated from portrait to landscape while displaying preview window.

    Portrait Landscape

    Workaround
    Quit and restart ScanSnap Connect Application.
  • *2
    The following issue has been detected with iPadOS 16.
    When iPadOS 16 device is rotated to landscape, part of the camera button is not displayed occasionally.


    Workaround
    Rotate the iPad to portrait and press the camera button. (The camera button works properly even with landscape.)
Supported Software
Software Status
ScanSnap Connect Application iOS: Supported by 2.8.14 or later.*1 *2
iPadOS: Supported by 2.8.14 or later.*1 *2
  • *1
    ScanSnap Connect Application can be used only when linked with ScanSnap Manager.
  • *2
    The following issue has been detected with iOS 16/iPadOS 16.
    Layout problems occur after the iOS 16/iPadOS 16 screen is rotated while displaying preview window.
    Example: A layout problem occurs when screen is rotated from portrait to landscape while displaying preview window.

    Portrait Landscape

    Workaround
    Quit and restart ScanSnap Connect Application.

Unsupported ScanSnap
  ScanSnap S1500, S1500M, S1300, S1100, S510, S510M, S500, S500M, S300, S300M, fi-5110EOX2, fi-5110EOX, fi-5110EOXM



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