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  9. ScanSnap Compatibility Status with iOS 14/iPadOS 14

ScanSnap Compatibility Status with iOS 14/iPadOS 14


Supported ScanSnap
ScanSnap iX1500, iX100, S1300i, S1100i, SV600, iX500
Unsupported ScanSnap
ScanSnap S1500, S1500M, S1300, S1100, S510, S510M, S500, S500M, S300, S300M, fi-5110EOX2, fi-5110EOX, fi-5110EOXM
Software
Software Status
ScanSnap Connect Application (*1) The following problem has been detected. We are now working on the countermeasure.
 
[Symptom]
In iOS 14 and iPadOS 14 environment, there are cases where the scanned data is not displayed on the File List screen. (The scanned data is saved even if it does not appear on the list.)

[Workaround]
Close the application completely, then restart it. The File List will be displayed properly. Until the updated version is released, please perform this workaround to redisplay the list, or send the scanned data to another application after scanning to manage the data.
Other minor problems have been detected on iOS 14 /iPadOS 14. Refer to Precautions for details.
ScanSnap Cloud (*2)
Supported by 1.3.6 or later.
Operation has been verified with iOS 14 /iPadOS 14. However, please be sure to read Precaution.
       *1: As for ScanSnap S1300i, S1100i, and SV600, ScanSnap Connect Application can be used only when linked with ScanSnap Manager.
       *2: ScanSnap Cloud does not support ScanSnap S1300i, S1100i, and SV600.