"Scan to Dropbox" disappears from ScanSnap Manager and ScanSnap Organizer. What should I do?


After updating the Dropbox client application to v3.6.4 or later, "Scan to Dropbox" does not display in ScanSnap Manager or ScanSnap Organizer, and these applications might not sync to Dropbox.

In that case, Install the following patch:

ScanSnap Manager (for Windows®) / ScanSnap Organizer (for Windows®)
Patch for Scan to Dropbox

[Download] Download Data WinScanToOfficePatch1.exe (27.6KB)


Installation

Be sure you have installed the latest ScanSnap Manager (for Windows®) and ScanSnap Organizer (for Windows®) before installing the patch.

  1. Download "WinScanToOfficePatch1.exe" onto your hard drive.

  2. Quit any other applications that are running on the computer.

  3. Execute "WinScanToOfficePatch1.exe".
    The dialog below appears when the installation is successfully completed:

    Patch for Scan to Dropbox

    The dialog below appears when ScanSnap Manager or ScanSnap Organizer is not installed:
    Try installing the patch again after installing the missing application.

    Patch for Scan to Dropbox

    The dialog below appears when the installation failed:
    Try installing the patch again after quitting other applications.

    Patch for Scan to Dropbox

Attention
Install the patch again if you reinstall ScanSnap Manager or ScanSnap Organizer.


Target ScanSnap:
SV600 / iX500 / iX100 / S1300i / S1100i / S1500 / S1300 / S1100

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