Why does my ScanSnap fail to recognize a business card?


  • Is the business card written in a language other than the one specified for text recognition? Press the [Recognition] button under the [Home] tab in Ribbon to specify the language for text recognition that corresponds to the language written on the business card.
  • Is the business card image displayed in the correct orientation? Correct the image orientation and press the [Recognition] button under the [Home] tab in Ribbon.
  • Are the front and back sides of the business card image data switched? Turn over the business card and press the [Recognition] button under the [Home] tab in Ribbon.

Target ScanSnap:
SV600 / iX500 / iX100 / S1100i / S1100 / S1300i / S1300 / S1500 / S300 / S510 / S500 / fi-5110EOX2 / fi-5110EOX

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