Please check by the following things.
- If the problem occurs, follow the instructions below to check the details and take corrective action.
- Log in to NX Manager administrator window. (on the web)
- Display Batch Log List window.
- Check the details of the batch with an error.
- Is the service to release the document (such as FTP or SharePoint) working?
- Check the account to access the service, the password, and privileges.
- If "M5: A2" is shown on the operator panel, check the proxy setting.