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"Download System Settings File", "Download User Data Store", or "Download Technical Support" does not function. Or, garbage characters may appear in a file name sent by Save, Print, FAX, or E-mail. What should I do?

"Download System Settings File", "Download User Data Store", or "Download Technical Support" does not function. Or, garbage characters may appear in a file name sent by Save, Print, FAX, or E-mail. What should I do?


These failure or garbage characters may occur when a model-dependent character is included in the user name, folder name, file name, or printer name. Please do not use model-dependent characters.