GTM-MQNC2Z4
Skip to main content
A data transfer failure may occur when I fax an image scanned in Color. What should I do?

A data transfer failure may occur when I fax an image scanned in Color. What should I do?


A data transfer may fail when you send a large size image exceeding the mail server’s maximum data size that you can send at one time (such as up to 2 MB).
Please change the Scan settings to reduce the file size. You can reduce the file size by increasing compression rate, reducing resolution, or configuring Color mode to black and white. If the problem is not resolved, please check the file size in the administrator window.