Fujitsu Image Scanner fi Series FAQ
- PaperStream IP
- PaperStream Capture
- 2D Barcode for PaperStream
- Scanner Central Admin
- ScandAll PRO
- ScanSnap Manager for fi Series
- fi Series Online Update
- N7100
- fi-7300NX
- fi-800R
Important
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- May Fujitsu Image Scanner and related software get any harmful effects by the Log4j vulnerability (CVE-2021-44228)?
- Compatibility status of the fi Series with Mac with M1 Apple Silicon Chip
- Compatibility status of the fi Series with macOS v11 Big Sur
- Compatibility status of the fi Series with Ubuntu 20.04 LTS
- Compatibility status of the fi Series with macOS 10.15 Catalina
- How can I clean my scanner for disinfection?
- Is there the PaperStream IP for 64-bit Windows® ?
- Are Windows® ARM-based PCs compatible with fi Series scanners?
Compatibility status
- Compatibility Status of the Fujitsu Image Scanner With Windows® 10 Enterprise LTSC 2021.
- Compatibility status of the Fujitsu Image Scanner with Windows® 11
- Compatibility status of the Fujitsu Image Scanner with macOS Monterey 12
- Compatibility status of the Fujitsu Image Scanner with Windows Server® 2022
Before you buy
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- Do fi-8190, fi-8290, fi-8170, fi-8270, fi-8150, and fi-8250 support wireless LAN connections?
- Are Windows® ARM-based PCs compatible with fi Series scanners?
- What is the scanning speed?
- Does the scanner support duplex scanning?
- Can I scan documents of different sizes in the same batch using the Auto Document Feeder (ADF)?
- Can I scan a batch of documents without user intervention?
- Can I scan photos using the ADF?
- Which weights of paper can be fed though the ADF?
- Can I scan newspapers or magazines?
- What kinds of file formats does the scanner make?
- What is "Dropout color"?
- Can I output scanned images to a printer?
Once you've started
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- What settings are needed to start a scan from the Scan button on the scanner?
- I have changed the computer connected with the scanner. How should I export/import the settings?
- How can I get the latest driver?
- How do I keep the scanner operating properly?
- What are the cleaning cycles for all models?
- I want to know the replacement cycle, replacement method and price of consumables.
- Which part of the scanner needs cleaning and how do I clean it?
- My scanner turns itself off automatically.
- How to configure the scanner to start scanning just by pressing the [Scan] button on the scanner.
- When fi Series Online Update runs after installation by Setup DVD-ROM, the Online Update may show different versions of an update for the software at the same time.
Trouble shooting
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- USB 3.0 connection is unstable.
- An error occurs when starting the setting screen of IP Address Setting Tool or Certificate Registration Tool.
- What should I do when firmware update fails?
- The [fi Series Network Settings] screen is not displayed correctly. The button on the screen does not respond correctly.
- What should I check if I cannot get a newly installed scanner to work?
- The "Check" lamp lights when powering up the scanner. Or carrier does not move and make an unusual noise when powering up the scanner.
- What can I do when the error message "The image scanner cannot be found" appear?
- The scanner does not operate properly when connected via USB 3.0.
(fi-7160, fi-7180, fi-7260, fi-7280)
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- The scanned image is skewed.
- The size of a scanned image is different from the original document when I print it out.
- Paper JAM/Double feed problem occurs when using the ADF.
- Unexpected stains or lines, which are not on the original document, appear.
- The "Check" lamp lights or "Device Error" appears when scanning documents.
- Scanned images may have a black line along the crease between the merged pages when scanning an A1 or A2 folded paper to combine the front and back images, using fi-7460, fi-7480, fi-7600, fi-7700, or fi-7700S.
