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Skew Detected (Paper Jam)

When a skew is detected, the following error codes is displayed on the LCD of the scanner's operator panel.

J3:54

 

The document was fed towards a direction where it cannot be scanned properly.
Confirm that the hopper side guides are not expended wider than the document width.

Scanning

Remove the document remaining inside the scanner referring to Paper Jam and then try again.


ScanningCAUTION: When scanning documents with the hopper side guides completely extended, select [Off] for [Jam detection outside of scannable area when transporting] in the Software Operation Panel.