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Setting the Paper Thickness

When multi-feed error, picking failure, or paper jams occur frequently, adjust the paper thickness using the Operator Panel. (Normally the medium [default] setting will work reasonably well.)
Set the paper thickness on the Operator Panel.
Scanning

  • When pressing the Scanningbutton, the scanner is set for one level thicker document.
  • When pressing the Scanningbutton, the scanner is set for one level thinner document.

The following five (5) steps of document thickness are selectable.

Scanning Thin Prevent picking failure and paper jam
Scanning Medium thin  
Scanning Medium Documents with thickness
  • For A4/Letter size or smaller: 31 g/m² - 209 g/m²
  • For B4 size or larger: 52 g/m² - 157 g/m²
Scanning Medium thick  
Scannig Thick Prevent multi-feeding


HINT:
  • When multifeeds occur frequently, set the thickness level thicker.
  • When picking failure or paper jams frequently occur, set the thickness level thinner.
  • Multifeed, picking failure and paper jams can also occur due to worn-out of the consumables and dirt on the rollers. When such problems are not cleared, change the consumables or clean inside of the scanner.