When a pick roller error occurs, the following error code is displayed on the LCD of the scanner's operator panel.
Check the following and perform the necessary steps.
|Have the pick rollers been raised?||Yes
|Pull down the pick rollers referring to the illustration in Fig. 1.|
|Is the hopper overloaded?||Yes
|Reduce the amount of documents to load on the hopper or lower the hopper referring to Paper Separation Force Control.|
|Are the pick, separator, and brake rollers, and sensors clean?||No
|Clean the pick, separator, and brake rollers, and sensors.|
Fig. 1: Lowering the pick rollers
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