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  7. Error Recovery Guide: fi-6800 / fi-6400

Pick Roller Error

When a pick roller error occurs, the following error code is displayed on the LCD of the scanner's operator panel.

J9:61

 

Check the following and perform the necessary steps.

Have the pick rollers been raised? Yes

Scanning

Pull down the pick rollers referring to the illustration in Fig. 1.
ScanningNo
Is the hopper overloaded? Yes

Scanning

Reduce the amount of documents to load on the hopper or lower the hopper referring to Paper Separation Force Control.
ScanningNo
Are the pick, separator, and brake rollers, and sensors clean? No

Scanning

Clean the pick, separator, and brake rollers, and sensors.

 

Fig. 1: Lowering the pick rollers
Scanning

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