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NOTE: this is an archived page and the content is likely to be out of date.

Paper Jam (Paper Protection)

Once enabled, the Paper Protection function stops the current scanning to protect the document. Then, the following error codes is displayed on the LCD of the scanner's operator panel.

J0:51

 

The Paper Protection function increases the sensitivity of detecting paper jams so that you can minimize the chance of having them wrinkled or torn during scanning with the ADF.
If this error occurs, check if your document satisfies the requirements described in Paper Quality.
If this error frequently occurs even with a supported paper type, disable the Paper Protection function.
If the document remains in the ADF, pull it out.
If the document also remains inside the scanner, remove it referring to Paper Jam.