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Archived content

NOTE: this is an archived page and the content is likely to be out of date.

Document Jam (On the Hopper)

When a document jam occurs in the document feeding area, "J" and "0" display alternately.
Scanning

When a document jam occurs, refer to "Document Jam" to remove the jammed document.

When the jam occurs frequently, clean the Pad / Pick rollers / Separator rollers /Brake roller and sensors.