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  7. Error Recovery Guide: fi-6800 / fi-6400

Paper Quality

1) Requirements

Recommended paper types are wood-containing paper, and wood-free paper.
When using paper types other than the above, make sure to test with the same type of paper and see if it can be scanned before you start scanning the actual document.

The following types of documents may not be fed successfully.
To prevent feeding errors, always test with a dummy document first.

  • Documents of non-uniform thickness (e.g. envelopes)
  • Wrinkled or curled documents
Scanning Scanning
  • Folded or torn documents
  • Tracing paper
  • Coated paper
  • Carbon paper
  • Carbonless paper
  • Photosensitive paper
  • Perforated or punched documents
  • Documents that are neither square or rectangular
  • Very thin documents
  • Photographs (photographic paper)

Do not scan the following types of documents:

  • Paper-clipped or stapled documents
  • Documents on which the ink is still wet
  • Documents smaller than A8 size
  • Documents wider than 304.8 mm (12 in.)
  • Documents other than papers such as fabric, metal foil and transparency film
  • Important documents such as certificates and cash vouchers which must not be damaged

An error may occur when there are punched holes in the area shaded in light blue in the following figure.

Scanning

2) Document sizes

Supported document sizes are:

  • Maximum : 304.8 × 431.8 (mm) / 12.0 × 17.0 (in.)
    For long-page scanning, a long document of up to 3 m (120 in.) can be scanned.
  • Minimum : 52 × 74 (mm) / 2.5 × 2.9 (in.)

3) Document thicknesses

Supported document thicknesses are:

  • Page sizes from A5 to A4: 20 to 209.3 g/m² (5.5 to 56.1 lb)
  • Page sizes smaller than A5 or larger than A4: 40.7 to 209.3 g/m² (11 to 56.1 lb)

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