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NOTE: this is an archived page and the content is likely to be out of date.

Document quality

This page describes the type and thickness of documents this scanner supports.
  1. Document Type

    Recommended paper types:

    • Paper containing some wood fibers
    • Paper free of wood fibers

    When using documents other than the above, it is recommended to perform a test-scanning with a few sheets of the same paper type in order to check whether or not the documents can be fed without problems.

  2. Document Thickness

    Paper thickness is expressed by "paper weight." The following shows the paper weights that can be used on this scanner:

    For A4/Letter size or smaller: 8.3 Ib to 56.1 Ib (31 g/m² to 209 g/m²)
    For B4 size or larger: 14 Ib to 42.1 Ib (52 g/m² to 157 g/m²)
  3. Precautions

    The following documents may not be scanned successfully.

    • Document of non-uniform thickness (e.g. envelopes)
    • Wrinkled or curled documents (Refer to HINT bellow)
    • Folded or torn documents
    • Tracing paper
    • Coated paper
    • Carbon paper
    • Carbonless paper
    • Photosensitive paper
    • Perforated or punched documents
    • Documents that are not square or rectangular
    • Very thin documents

    Do not insert the following documents:

    • Paper-clipped or stapled documents
    • Documents on which the ink is still wet
    • Documents smaller than A8 or larger than A3
    • Documents other than paper such as fabric, metal foil, or transparencies

    HINT:
    • When scanning semi-transparent documents, set the density to light to avoid a bleed through
    • To prevent the rollers from becoming dirty, avoid scanning documents containing large areas written or filled with pencil. If scanning of such documents is inevitable, clean the rollers more frequently.
    • When feeding errors, paper jams and multifeeds occur frequently, refer to Setting the Paper thickness.
    • When using the ADF, the leading edge of all document sheets must be evenly aligned. Make sure that curling at the leading edge is within the following tolerances:
      ScanningScanning


    ATTENTION:
    • Carbonless paper contains chemical substances that may damage the Pad or rollers (e.g. Pick rollers) when documents are fed. Pay attention to the following:

      Cleaning:
      If pick errors occur frequently, clean the Pad and the Pick Rollers. For details on cleaning the Pad and the Pick Rollers, refer to Cleaning ADF.

      Replacing parts:
      When scanning carbonless papers, the service life of the Pad and Pick Rollers may be shortened compared to the case of scanning wood containing paper documents.

    • When scanning wood containing paper, the service life of the Pad and the Pick Rollers may be shortened compared to the case of scanning woodfree paper.
    • If there are any punched holes in the shaded area shown in the following figure, this might lead to errors.
    • Scanning