Skip to main content

Archived content

NOTE: this is an archived page and the content is likely to be out of date.

Brake roller/Separator rollers malfunction

An error occurred due to Brake Roller / Separator Rollers' malfunction.

Confirm the Brake Roller / Separator Rollers are installed correctly, refering to Replacing the Consumables.

If they are not installed correctly, install them again.

If the scanner does not recover by shutting and turning it on again, contact the dealer where you purchased the scanner or an authorized FUJITSU scanner service provider and inform them of the message number displayed in the Error Recovery Guide window.