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FUJITSU Software Enterprise Service Catalog Manager

Features and Benefits

Fujitsu Enterprise Service Catalog Manager provides a “single-pane-of-glass” for business users to source any kind of private, public and hybrid cloud services. Having full transparency of the whole cloud consumption in one system allows the IT to optimize its cloud service portfolio and to identify superfluous resources. Automating the delivery and delegating cloud service operations to the business user relieves the IT operations, and helps to focus on cloud services optimization.

Features

Offer services
  • Single, flexible self-service portal experience for business users
  • Offer cloud services within an interactive service catalog
  • Create and manage service catalogs with optional features such as categories, tags, ratings
  • Pre-packaged adapters included in the product:
    • Public IaaS like Amazon EC2, Microsoft Azure
    • Private IaaS e.g. OpenStack, VMware
  • Project-specific adapters available on request
  • Easy creation of adapters with Shell scripts by customers
Manage services
  • Build, govern and support a hybrid cloud service-based ecosystem
  • Define service offerings including flexible price models
  • Provide customization features to brand service catalogs individually
Manage billing
and reporting
  • Collect events and data based on usage of services as a basis for billing and reporting
  • Create invoices and reports for service users

Benefits

Flexible business solutions
  • Offer hybrid cloud services
  • Public cloud: Example Service Provider Store (public service portal)
  • Private Cloud: Example Enterprise Store (a company's solution store)
Shorter development and offering period
  • Complete set of operational features
  • Central management of business operations
  • Easy and fast service integration
Less operational work and cost transparency
  • Consumption measurement
  • Unified user and tenant management
  • Rapid deployment to new users, no lengthy provisioning
  • Easy right-sizing and de-provisioning of production resources
  • Immediate reaction to shifts in usage patterns (e.g. re-org)

Customer Benefits of Fujitsu Enterprise Service Catalog Manager Subscription

Fujitsu Enterprise Service Catalog Manager is based on Open Service Catalog Manager (OSCM, see http://openservicecatalogmanager.org). As a customer of Fujitsu Enterprise Service Catalog Manager, you will benefit from the following service offerings:

  • Technical support with enterprise-grade SLAs
  • Regular releases, tested and approved by Fujitsu QA
  • Discounts on training and certification

Professional Services for Fujitsu Enterprise Service Catalog Manager

Fujitsu offers professional services for Enterprise Service Catalog Manager. Our customer can source standardized professional service packages as well as individual development services or remote operation services. The standard service packages are

  • ESCM customer implementation concept and single-node installation
  • ESCM adapter installation and configuration
  • ESCM Administrator hands-on session

Trainings are provided for ESCM users, system administrators and developers:

  • Standard User Training (2 Modules)
  • Advanced User Training
  • Developer / Administrator Training (focus topics are operation, IaaS or SaaS integration, branding)

Examples for individual services are

  • Extension of ESCM core functionality
  • Extension of existing service integrations (adapter), or building new service
  • Integration of ESCM with enterprise systems (e.g. SAP for chargeback, MS ADFS for SSO, CMDB)
  • Maintenance for these extensions
  • Remote operation of ESCM on-premise installations

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