ETERNUS NEVER WORRY Program

Fujitsu promises and guarantees complete satisfaction, security and investment protection with the ETERNUS "NEVER WORRY" program. It covers the extensive and award-winning Fujitsu Storage ETERNUS All-Flash and Hybrid storage portfolio. Thanks to its modern design and architecture, Fujitsu ETERNUS products and solutions offer unique scalability, performance and robustness in the area of flash and hybrid storage, providing unbeatable benefits to your infrastructure.

The ETERNUS "NEVER WORRY" program is applicable to Fujitsu Storage ETERNUS AF and ETERNUS DX systems. Please refer to the detailed descriptions below on specifications, guarantee coverage and period as well as terms and conditions.

※ Currently, this guarantee program is only valid in specific regions.

  • ZERO DOWNTIME

    Availability of your data is our top priority!

    • Guaranteed Zero Downtime within a Storage Cluster environment
    • Requires valid maintenance support contract with each regional Fujitsu company
    • Valid within five year period, starting delivery date

    If proven wrong:
    Refund of the Storage Cluster license for each ETERNUS AF/DX system

  • DATA REDUCTION

    Cut storage down to size

    • Quantifiable data reduction using Deduplication/Compression
    • Requires valid maintenance support contract with each regional Fujitsu company
    • Valid within 180 days, starting at the date of registration completion approval

    If proven wrong:
    Cover any shortfall in the estimated data reduction rate with additional SSDs

  • 100% SSD AVAILABILITY

    100% Protection against SSD Failures

    • Unconditional replacement of SSDs regardless of the wear out indicator
    • Requires valid maintenance support contract with each regional Fujitsu company
  • EXPAND & GROW

    Expand and scale storage at your own pace

    • Low initial investment with unmatched scalability
    • Free-of-charge non-disruptive storage migration function
    • Seamless family architecture to support cost-efficient, flexible disaster recovery solutions
  • MAXIMUM
    SATISFACTION

    Experience total peace of mind with every ETERNUS product.

    • System performance in compliance with product specifications

Fujitsu may change and discontinue at its discretion any of this guarantee program and change or remove features or functionality of any of this guarantee program from time to time. Fujitsu will notify the customer if a change is material and involves the discontinuation of any guarantee program supplied to the customer under then current guarantee descriptions, whether by publishing notification at the specified website or supplying it to the customer otherwise in writing (which may be via email).