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Pro-Demnity Insurance Addresses Business Continuity Concerns

« The Fujitsu scanners made it possible to capture the essential information in our paper archives when backfiling and the ongoing scanning of new documents »

Jeff Aiken, IT Services, Pro-Demnity Insurance Company


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The customer

Logo Pro-Demnity Insurance CompanyCustomer: Pro-Demnity Insurance Company
Country: Canada
Industry: Insurance
Founded: 1987

The challenge

Business continuity planning is the driver of a new paperless processing initiative at insurer Pro-Demnity. The bulk conversion of 750,000 pages into a digital archive is planned over two consecutive summers. A more manageable electronic format is required for not only streamlining backup and recovery, but improving processing capabilities across the organization. The document imaging solution must address archiving and day-forward scanning needs.

The solution

Pro-Demnity purchased nine FUJITSU fi-7160 scanners, supporting the front- end capture needs of a new Document Management System. Using two fi-7160 scanners, the underwriting department completed the backfile document imaging of approximately 250,000 pages in just 36 days. The included FUJITSU PaperSteam IP drivers integrated seamlessly with the existing document management software, which is used to automatically categorize and organize files, ensuring they display in all relevant views and search results.

The benefits

  • Supports business continuity and disaster recovery planning
  • Improves document retrieval time, from minutes to seconds
  • Underwriting: Quicker processing of new policies and renewals, enabling faster determination of risk and accurate ratings

Products and services

  • FUJITSU Image Scanner fi-7160
  • FUJITSU PaperStream IP and PaperStream Capture (included with FUJITSU fi-Series scanners)