Hotel Seeks Better Way to Capture Guest Data.

The customer

Customer: Belvedere Hotel
Country: USA
Industry: Other
Website: www.belvederehotelnyc.com

The challenge

In the past, guests were made to wait extended periods of time to check in to the Belvedere Hotel, while hotel staff manually transcribed and filed necessary guest information. This process was prone to human error, which Management worried might lead to security issues and payment disputes, costing the hotel time and money.

The solution

By implementing a system that combined Fujitsu scanners with a local software provider, the Belvedere Hotel created a solution customized to their specific hospitality needs. The scanners produced exceptionally high quality, clear images and integrated easily with their property management software system.

The benefits

• Fujitsu scanners integrated seamlessly with property management software system
• Reliability and easy access to new scanners enabled solution provider to deliver a complete solution
• Streamlined key data-gathering processes to collect information for security or marketing tasks

Products and services

• FUJITSU Image Scanner fi-60F
• FUJITSU Image Scanner fi-65F