PalmSecure™


PalmSecure™ is the fastest, simplest, most versatile and efficient system available to verify your identity. With the help of a biometric sensor technology, which uses the unique palm vein pattern to perform high-level security authentication of individual persons, the system can make sure that you are the person who you say you are. PalmSecure™ can be used as a highly secure authentication method in several environments.
Why PalmSecure™?
The risks of traditional authentication methods
There exist several different methods of authentication. Traditional methods are for example passwords or smart cards. But what are the problems about these methods?
- Passwords and PIN codes can be shared or guessed so how can an organization be sure that the person using them is the authorized user?
- Loss or theft of cards and misplacing or damaging cards causes security risks for the organization that issues the card – as with the correct combination of PIN and card anyone could be granted access to restricted areas or information
What you need to know about passwords
- Although 74% of people use 6 or more different accounts to log into websites or applications per day, only 41% use 6 or more unique passwords – even 23% use always the same password
- More than 60% of all users cannot remember all of their passwords
- 26% have shared their passwords with their spouse, 15% with a friend
- 52% write their passwords down or safe them in an unsecure document
In contrast to traditional authentication methods, biometric characteristics are unique and fixed to a person
Replacing passwords with PalmSecure™
Using biometric authentication methods instead of passwords is a more convenient and secure way to identify yourself. There exist different biometric systems. Just why should you use PalmSecure™? The answer is easy:
PalmSecure™ is…
- Easy to use
- Contact less and hygienic
- Suitable for public use
- Embeddable in all kinds of flat products, including laptops copiers, printers, fax machines, access systems, and eventually even mobile phones
PalmSecure™ compared to other biometric authentication methods
PalmSecure™ is more secure ,user friendly and accurate than other biometrical methods. Besides it’s lower in cost: Using palm vein technology means you can save money on costly password reset requests.

The security effect of PalmSecure™ is much higher than of the other methods. And it’s extremely precise:
- Palm veins are complex – more than 5 million reference points
- Palm has thicker veins than fingers – easier to identify
- Palm veins are not sensitive to external factors, e.g. cold temperature, skin scratches
In contrast to traditional authentication methods, biometric characteristics are unique and fixed to a person
The following table ranks biometric methods on their False Acceptance Rate (FAR) and False Rejection Rate (FRR). These indicators define the security level of a biometric system (FAR) and the usability of a biometric system (FRR).
False Acceptance Rate (FAR) and False Rejection Rate (FRR) | ||
Method | Approx. FAR (%)* | Approx. FRR (%)* |
Face Recognition | 1.3 | 2.6 |
Voice Pattern | 0.01 | 0.3 |
Fingerprint | 0.001 | 0.01 |
Finger Vein | 0.0001 | 0.01 |
Iris/Retina | 0.0001 | 0.01 |
Fujitsu PalmSecure™ | 0.00001 | 0.01 |
*Lower is better

In the case of PalmSecure™, the probability of an unauthorized person falsely gaining access (FAR case) is about 0.00001%. And the probability of an authorized person being incorrectly denied access is about 0.01% (valid for 1:1 verification).
How does PalmSecure™ work?
Using near-infrared light, the sensor detects deoxygenated blood returning to the heart through the veins (so-called, live hand detection). This reveals a person’s palm-vein pattern. The pattern is matched against pre-registered patterns on a protected database, or against the pattern contained on a second item such as an ID card.
It accurately identifies an individual using the complex vein pattern in the palm of their hand.
Additional information can be found at our Services site: https://www.fujitsu.com/global/services/security/offerings/biometrics
PalmSecure™ in my life
Beyond Windows authentication on all client devices, PalmSecure™ can do more for you. Think about infrastructure access controls, payment identification or authentication in fields like healthcare or public services.
It's not all about security, it's also about convenience.
Thanks to PalmSecure™ as an access control, having your stadium tickets with you is not necessary anymore. Lost smartcards? History! You can carry all of your personal information automatically within your palm veins, e.g. when you're visiting the doctor.
See in which cases PalmSecure™ can simplify your authentication and identification requirements:

IT Authentication
- PC and server authentication(Windows & Linux)
- Cloud Service Authentication
Physical Access
- Office Building
- Parking Garage
- Public Events
- Shared Assets, e.g. car sharing
Identify Oneself
- Retail and shopping - payment authorization
- Financial services
- Airport authentication
- Medical Services - easy access and hygienic authentication
- Public services
- Public events
- Shared assets, e.g. car sharing
AuthConductor™ Client Basic
AuthConductor™ Client Basic is Fujitsu’s new authentication software that increases the security of client computers by replacing password authentication with biometric authentication. This does not only prevent weak passwords but also saves support time and costs for password resets.
AuthConductor™ Client Basic for Fujitsu PCs allows you:
- to log in to your Windows system via PalmSecure™ using your unique palm vein patterns, fingerprint or smartcard
- to use biometrical and smartcard authentication or single-sign-on for desktop and even web applications
- to back up your biometrical data and transfer it to another system in case of changing the device,
- to get every action logged in Windows and
- to benefit from biometric authentication in the pre-boot phase – the pre-boot authentication can optionally be forwarded to Windows and boots directly to the desktop.
Workplace Protect | AuthConductor™ Client Basic | |
---|---|---|
Availability | EMEIA only
| Worldwide
|
Single-Sign-On | For web apps | Much improved for web apps and desktop apps |
User Interface | Created for users that know already PalmSecure™ | Created for users that are new to PalmSecure™
|
Input & Usage | Optimized only for mouse and keyboard usage | Redesigned to better support touch input |
Windows Event Logs | ✘ | ✔ |
Backup & Restore | ✘ | ✔ |
At a Glance
AuthConductor™ Client Basic offers you the following features:
| ✔ |
| ■ Fingerprint |
■ Smartcard | |
■ RFID | |
| ✔ |
| ✔ |
| ✔ |
| ✔ |
| ✔ |
| ✔ |
| ✔ |
| Free |
Workplace Protect
Workplace Protect was Fujitsu’s previous authentication software that will go End of Life in June 2020. The successor is AuthConductor™ Client.
You can still download and use Workplace Protect V1.34 from July 2020. Please note that this latest release is for fans of the WPP series and comes with no support. Due to third party licensing we had to remove the face recognition feature from WPP. There’s no new features or bug fixes in V1.34.