PalmSecure™ is the fastest, simplest, most versatile and efficient system available to verify your identity. With the help of a biometric sensor technology, which uses the unique palm vein pattern to perform high-level security authentication of individual persons, the system can make sure that you are the person who you say you are. PalmSecure™ can be used as a highly secure authentication method in several environments.

Why PalmSecure™?

The risks of traditional authentication methods

There exist several different methods of authentication. Traditional methods are for example passwords or smart cards. But what are the problems about these methods?

  • Passwords and PIN codes can be shared or guessed so how can an organization be sure that the person using them is the authorized user?
  • Loss or theft of cards and misplacing or damaging cards causes security risks for the organization that issues the card – as with the correct combination of PIN and card anyone could be granted access to restricted areas or information

What you need to know about passwords

  • Although 74% of people use 6 or more different accounts to log into websites or applications per day, only 41% use 6 or more unique passwords – even 23% use always the same password
  • More than 60% of all users cannot remember all of their passwords
  • 26% have shared their passwords with their spouse, 15% with a friend
  • 52% write their passwords down or safe them in an unsecure document

In contrast to traditional authentication methods, biometric characteristics are unique and fixed to a person

Replacing passwords with PalmSecure™

Using biometric authentication methods instead of passwords is a more convenient and secure way to identify yourself. There exist different biometric systems. Just why should you use PalmSecure™? The answer is easy:

PalmSecure™ is…

  • Easy to use
  • Contact less and hygienic
  • Suitable for public use
  • Embeddable in all kinds of flat products, including laptops copiers, printers, fax machines, access systems, and eventually even mobile phones

PalmSecure™ compared to other biometric authentication methods

PalmSecure™ is more secure ,user friendly and accurate than other biometrical methods. Besides it’s lower in cost: Using palm vein technology means you can save money on costly password reset requests.

PalmSecure Summary

The security effect of PalmSecure™ is much higher than of the other methods. And it’s extremely precise:

  • Palm veins are complex – more than 5 million reference points
  • Palm has thicker veins than fingers – easier to identify
  • Palm veins are not sensitive to external factors, e.g. cold temperature, skin scratches

In contrast to traditional authentication methods, biometric characteristics are unique and fixed to a person

The following table ranks biometric methods on their False Acceptance Rate (FAR) and False Rejection Rate (FRR). These indicators define the security level of a biometric system (FAR) and the usability of a biometric system (FRR).

False Acceptance Rate (FAR) and False Rejection Rate (FRR)
MethodApprox. FAR (%)*Approx. FRR (%)*
Face Recognition1.32.6
Voice Pattern0.010.3
Finger Vein0.00010.01
Fujitsu PalmSecure™0.000010.01

*Lower is better

In the case of PalmSecure™, the probability of an unauthorized person falsely gaining access (FAR case) is about 0.00001%. And the probability of an authorized person being incorrectly denied access is about 0.01% (valid for 1:1 verification).

How does PalmSecure™ work?

Using near-infrared light, the sensor detects deoxygenated blood returning to the heart through the veins (so-called, live hand detection). This reveals a person’s palm-vein pattern. The pattern is matched against pre-registered patterns on a protected database, or against the pattern contained on a second item such as an ID card.

It accurately identifies an individual using the complex vein pattern in the palm of their hand.

Additional information can be found at our Services site:

How does PalmSecure work

PalmSecure™ in my life

Beyond Windows authentication on all client devices, PalmSecure™ can do more for you. Think about infrastructure access controls, payment identification or authentication in fields like healthcare or public services.

It's not all about security, it's also about convenience.
Thanks to PalmSecure™ as an access control, having your stadium tickets with you is not necessary anymore. Lost smartcards? History! You can carry all of your personal information automatically within your palm veins, e.g. when you're visiting the doctor.

See in which cases PalmSecure™ can simplify your authentication and identification requirements:

IT Authentication

  • PC and server authentication(Windows & Linux)
  • Cloud Service Authentication

Physical Access

  • Office Building
  • Parking Garage
  • Public Events
  • Shared Assets, e.g. car sharing

Identify Oneself

  • Retail and shopping - payment authorization
  • Financial services
  • Airport authentication
  • Medical Services - easy access and hygienic authentication
  • Public services
  • Public events
  • Shared assets, e.g. car sharing

AuthConductor™ Client Basic

AuthConductor™ Client Basic is Fujitsu’s new authentication software that increases the security of client computers by replacing password authentication with biometric authentication. This does not only prevent weak passwords but also saves support time and costs for password resets.

AuthConductor™ Client Basic for Fujitsu PCs allows you:

  • to log in to your Windows system via PalmSecure™ using your unique palm vein patterns, fingerprint or smartcard
  • to use biometrical and smartcard authentication or single-sign-on for desktop and even web applications
  • to back up your biometrical data and transfer it to another system in case of changing the device,
  • to get every action logged in Windows and
  • to benefit from biometric authentication in the pre-boot phase – the pre-boot authentication can optionally be forwarded to Windows and boots directly to the desktop.
Workplace ProtectAuthConductor™ Client Basic
AvailabilityEMEIA only
  • For Fujitsu PCs before Comet Lake Platform and Windows 10 19H1
  • Free for Fujitsu PCs beginning with Comet Lake platform
Single-Sign-OnFor web appsMuch improved for web apps and desktop apps
User InterfaceCreated for users that know already PalmSecure™Created for users that are new to PalmSecure™
  • Animated guide how to get the best out of PalmSecure™
  • Visual feedback during registration
Input & UsageOptimized only for mouse and keyboard usageRedesigned to better support touch input
Windows Event Logs
Backup & Restore

At a Glance

AuthConductor™ Client Basic offers you the following features:

  • Authentication via PalmSecure™
  • Additional Authentication Methods:
  • Single-sign-on for application (desktop and web)
  • Biometric Pre-boot Authentication
  • Included Password Manager
  • Backup/Restore
  • Windows Logs
  • Easy User Interface
  • Multi Language Support
  • License

Workplace Protect

Workplace Protect was Fujitsu’s previous authentication software that will go End of Life in June 2020. The successor is AuthConductor™ Client.

You can still download and use Workplace Protect V1.34 from July 2020. Please note that this latest release is for fans of the WPP series and comes with no support. Due to third party licensing we had to remove the face recognition feature from WPP. There’s no new features or bug fixes in V1.34.