"We don’t have any system failures so it makes for a better customer experience and maximizes our sales opportunities. We can also operate more effectively as a business because we now have full visibility of transactions and promotions."
Eduardo Soto, IT Manager, Fashion’s Park
Founded in 1994 by Chinese immigrants, Fashion’s Park is a Chilean clothing retail chain that now has over 40 outlets across the country and employs over 2,000 people. It is renowned in the local market for quality clothes at low prices.
Fashion’s Park relied on an aging UnixWare platform that was not compatible with new technology and EPOS systems. It wanted to find a modern retail software solution that would increase store efficiency, improve the customer experience and enable future growth.
When its initial choice of software provider was acquired, locking it into hardware requirements, the company decided to change course and work with Fujitsu, as recommended by its local IT partner Belltech.
Read the full Fashion's Park case study (217 KB/A4, 2 pages)
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