Suomen Terveystalo Oy, Finland's largest private healthcare service provider, and Fujitsu Finland Oy, have entered into a Patja service agreement.
The agreement covers workstation support services, LAN, mobile services, server maintenance and product services. Fujitsu will also manage the monitoring and maintenance of critical applications, such as the patient record and appointment systems.
Employing 6,500 healthcare professionals, Terveystalo has 150 sites in more than 60 towns across Finland.
Terveystalo adopted the Patja service five years ago. The service has continually expanded during the past years, as Terveystalo has grown through business acquisitions and new sites have joined the Patja service. Since the beginning of 2012, Terveystalo has acquired three private clinics, Lääkäriasema Pulssi in Turku, Condia in Northern Finland and Marskin Lääkärikeskus in Mikkeli.
”Reliable IT is a prerequisite for growth. Due to the acquisitions we have made over the past couple of years, the number of users and computers we have has increased by about twenty percent each year. It is vital that the new sites are integrated into our network as smoothly and timely as possible,” says CIO Tuomas Otala of Terveystalo.
Electronic service channels are extremely important to Terveystalo. It utilises both the Internet and mobile services to share information about its services and offer easy access to customers making appointments.
”As much as 45 percent of our appointments are currently made via electronic tools. We want to be customer-centred and easily accessible, offering our customers effective, easy-to-use and modern solutions. Reliable IT infrastructure forms the foundation that enables us to do this,” says Otala.
For further information, please contact:
Tuomas Otala, CIO
Tel. + 358 30 633 11, tuomas.otala (at) terveystalo.com
Fujitsu Finland Oy
Jarmo Lönnfors, director
Tel. + 358 500 405 178, jarmo.lonnfors (at) fi.fujitsu.com
Fujitsu Finland Oy
Satu Pelttari, communications director
Tel. + 358 45 7880 9624, satu.pelttari (at) fi.fujitsu.com
Terveystalo is the largest healthcare service company in Finland. Terveystalo's customers include private individuals, companies and organisations, insurance companies and the public sector. The company offers versatile healthcare, occupational healthcare, medical and examination services in more than 60 cities and has nearly 150 offices around Finland. Terveystalo employs nearly 6,500 healthcare professionals nationwide. Terveystalo has almost 3,200 general practitioners and specialists and close to 3,300 employees working in its premises. Terveystalo's total sales for 2011 amounted to EUR 366 million.
For more information, please visit www.terveystalo.com.
Fujitsu is the leading Japanese information and communication technology (ICT) company offering a full range of technology products, solutions and services. Over 170,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers. Fujitsu Limited (TSE:6702) reported consolidated revenues of 4.5 trillion yen (US$54 billion) for the fiscal year ended March 31, 2012.
For more information, please see http://www.fujitsu.com.
Date: 17 October, 2012