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US-based tire manufacturer
Turbocharging Sales Ops via automation
Customer
This US-based tire manufacturer has built a strong reputation on industry-leading fill rates and dedicated customer service personnel.
Challenge
The US-based tire manufacturer used manual processes, legacy tools, and Excel spreadsheets to manage crucial tasks, which were time-consuming and prone to human error. The company wanted to automate processes to boost efficiency, productivity, and visibility.
Solution
- FUJITSU GLOVIA OM
Outcomes
- 20% faster customer fulfillment through more efficient inventory management
- Eliminated time-consuming manual tasks and boosted productivity
- Real-time visibility of orders, allocations, and shipments via the online portal
- Scaled the solution affordably to accommodate growth
