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First Citizens Bank streamlines with Project Management services from Fujitsu

"The Fujitsu team had the experience and expertise necessary to transform the IT environment for our Investment Services line of business. Without their project management capability, my team would have been pushed to the limit. Their Project Management methodology was well aligned to ours and this synergy brought us the required success."

Princess Adams, Program Manager, First Citizens Bank

The customer

First Citizens is one of the leading financial services groups in Trinidad & Tobago, offering a full range of retail, corporate and merchant banking services as well as asset management, trustee and brokerage services. In 2009, First Citizens acquired Caribbean Money Market Brokers Limited (now rebranded as First Citizens Investment Services Limited), the largest full service securities trading company in the Caribbean, with offices in Trinidad & Tobago, Barbados, St. Vincent and St. Lucia. In January 2012 the Group ventured into the Central American market and opened a representative office in Costa Rica, which is expected to propel the First Citizens brand abroad.

The challenge

Faced with an unreliable data center whose lease had nearly expired, First Citizens Bank Investment Services wanted to find a new platform to support its business critical banking applications. It needed a partner with both the IT expertise and the project management capability to handle the task.

The solution

Using Fujitsu’s proprietary project management methodology and templates, the bank migrated 20 applications to the Fujitsu Cloud platform, hosted in its Tier 3 data center in Barataria.

The benefit

  • Fujitsu’s project management capability reduced the burden on the bank’s internal team, ensuring they could focus on other areas of the business
  • The IT team at First Citizens has freed up 20 percent more time as a result of handing hardware management to Fujitsu, enabling it to focus on innovation and internal customer support
  • The bank expects IT costs to be reduced by 12 percent over six years
  • New services can be provisioned in hours rather than weeks, accelerating time to market and making the bank more responsive to changing market demands

Products and services

  • Fujitsu Cloud Infrastructure as a Service 
  • Project Management


Read the full First Citizens Bank case study (206 KB/A4, 2 pages)