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  5. Ajinomoto Selects Fujitsu to Migrate SAP Infrastructure and to Deliver Service Desk

Ajinomoto Selects Fujitsu to Migrate SAP Infrastructure and to Deliver Service Desk

"Simply put, the reason we chose Fujitsu for this project is a sense of trust in their global system migration and cloud service. We felt secure relying on them as professionals"

Takashi Yoshida, Associate General Manager, Information System Planning Department, Ajinomoto Co., Inc.

The customer

“Eat well, Live well” is the thinking that inspired the umami seasoning AJI-NO-MOTO® more than 100 years ago. Today Ajinomoto Co., Inc. continues to create products with scientifically proven benefits for people’s health. Available in 26 countries around the world, Ajinomoto aims to contribute to society through food, AminoScience, and nutrition by continuing to pursue the potential of amino acids.

As a Japanese business with ambition for global expansion, Ajinomoto embarked on a project to migrate the infrastructure system (SAP) of four group companies, based in ASEAN countries (Thailand, Indonesia, the Philippines and Malaysia )from within Japan to the Fujitsu Cloud IaaS Private Hosted LCP. Hosted in Fujitsu’s Singapore Data Center, the solution helps improve business continuity.

The challenge

Construct an environment for Ajinomoto’s ASEAN group company’s SAP infrastructure to be housed outside Japan, reducing risk from natural disasters. This improves global business continuity and reduces the support burden between local ASEAN users and Japan service operators.

The solution

Migrate the existing ASEAN SAP infrastructure from Japan to the Fujitsu Cloud IaaS Private Hosted LCP environment based in Singapore, offering better protection from natural disasters. Establish a service desk in Singapore and provide an English language version of the job management tool Fujitsu Software Systemwalker Operation Manager to reduce the burden domestically in Japan by completing the major operation management within ASEAN countries.

The benefit

  • Reduce risk from natural disasters by migrating ASEAN SAP infrastructure from Japan to Fujitsu’s Cloud environment in Singapore
  • Localized English service desk improves end-user support and reduces the burden on Japan
  • Increase visualization of overseas infrastructure service control and operations for continuous improvement


Download the full Ajinomoto Co., Inc case study (188 KB/A4, 2 pages)