Skip to main content



Archived content

NOTE: this is an archived page and the content is likely to be out of date.

Managed Backup Service

Reduces business downtime and ensures that your critical information is always protected and available when you need it.

Our Managed Backup Service delivers a  robust set of services that include tape and disk based backups (agent based), as well as, tape rotation, restoration of data from tape and off- site storage and retrieval. Additional features:
  • Backup configuration
  • Reporting on backup activities
  • Incident, problem, change and release management
  • Security event analysis
  • Optimization
  • Security hardening and security event remediation.


  • Allows you to maintain reliable, scheduled, off-site backup of your data assets to be available in the event of disaster
  • Ensures business continuity
  • Minimizes downtime through reduction in restoration times
  • Peace of mind in the security of your backup media
  • Improves IT governance through controlled and authorized changes
  • Improves governance of processes by leveraging ITIL compliant service delivery

What we offer - Service Elements Breakdown

Backup Reporting square

Change Reporting

Incident Logging and Diagnosis
Advanced Incident Diagnosis (Vendor Referral)

Incident Monitoring & Escalation
Problem Logging and Investigation

Change Request Logging and Assessment
Change Advisory Board Participation

Release Management Analysis
Change/Release Testing and Scheduling

Change/Release Implementation