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Jamaica National Land Agency

Fujitsu develops a turnkey automated land titling system for Jamaica


The National Land Agency (NLA) is the Executive Agency of the Government of Jamaica, established under the Public Sector Modernization Programme. NLA brings together the core land information functions of the Government under one roof; Land Titles; Surveys and Mapping; Land Valuation & Estate Management. The entity was formed to create a modern national land (spatial) information system designed to support sustainable development.

The Challenge
Land titling and registration is a critical requirement of both public and private sectors. Timely access to such information is key to the development of any country. Recognizing the importance of it’s services, the NLA set out to improve the levels of service it offered to the Jamaican public. The Agency wanted a solution that would automate and rationalize their titling and records operations to provide a more efficient service to customers that would be available 24/7 and accessible anywhere.

The Solution
In January 2003, Fujitsu Transaction Solutions (Jamaica) Limited won the contract valued at US$1.3 million to develop a turnkey automated land titling system for the National Land Agency. Under the contract, the systems were deployed within the Land Titles and Surveys Mapping Division as well as linking all regional offices and branches of the NLA with instant access to critical GIS-based databases.

Fujitsu partnered with Spatial Innovision Limited, NovalLIS Technologies and International Land Systems to implement a Land Registration and Parcel Data Management System that included the following components:-

  • ILS LTO – a modern land registration system to automate the entire workflow of the land titles office of Jamaica
  • Extended database framework to allow the integration of land valuation and land parcel data into the Land Titles database
  • Support 125 users at the central office of the Land Title · Provide regional office support for the Title Registration system
  • ILS Cashier, a full cashiering system allowing receipting of all fees
  • ILS Data Express for bi-directional synchronization of central and regional offices
  • ILS LTO Public Web-based Public Access
  • NovalLIS Parcel Editor – parcel data management system with adaptable workflow engine for customized parcel management processes
  • ESRI ArcGIS, ArcIMS and ArcSDE for GIS data management
  • Provide, install, train and maintain DELL power vault 2 terabyte data storage, dual CPU enterprise server, 45 Xeon workstations, Fujitsu document scanners and Vider map scanners
  • Train NLA staff on use and administration of system

The Implementation
The project spanned 15 months and surpassed expectations as well as silenced sceptics who thought the project was too ambitious and unattainable. The implementation team successfully achieved the following project tasks:-

  • Install enterprise title registrations system to handle 400+ title documents per day
  • Integrate with existing scanned titles
  • Integrate with existing land valuation database
  • Integrate with existing GIS parcel database
  • Provide robust easy-to-use access to scanning
  • Provide easy-to-use fast public access to records

Disruption to service at NLA offices was kept to a minimum throughout the implementation phase governed by consistent and best practice Project Management standards. The Agency effectively increased it’s human capital and achieved a world-class state-of-the-art system that integrated land titles data, valuation data and surveys data.

The operations of the National Land Agency were transformed from what was largely a manual titling process into an efficient automated one providing quicker processing of land titles with customers now enjoying access anytime, anywhere across Jamaica 24/7.

According to CEO of the NLA, Elizabeth Stair, “ the launch of the Land Registration System and Parcel Data Management Systems (LRS/PDMS) applications has taken the NLA’s service to a completely new level for our customers in that they can now enjoy the convenience of easier lodgements, access information regarding their documents more easily and enjoy faster turnaround times for processing once the electronic forms are used. The successful completion of this project was a major achievement in keeping with our vision to be a proactive and client-focused organization committed to providing an easily accessible integrated spatial information service”.


  • Government

Offering Groups:

  • IT Infrastructure

Solution Areas:

  • Systems & Network Management


  • Caribbean


  • Business process improvements i.e. streamlining requests for land titling as well as reducing the timeline for delivery.
  • Computerization and on-line access: automating current functions to provide online services to clients across Jamaica.
  • One-Stop-Shopping: by providing ‘single window” access to all the Agency’s services.
  • Spatial Information Infrastructure: to enable all government agencies, local government and private sector organizations to share land and marine related data through an online network


  • Reduction from 30 to 8 days for the processing of new land titles.
  • Automatic calculation of fees, assignment of document and volume and folio numbers with entries printed on titles instead of being typed.
  • Automatic generated legal notices and requisition letters as well as draft templates for all transactions.
  • Improved security of all transactions thereby reducing incidents of fraud.
  • Reduction in operational costs due to the computerization of most services and changing it from a paper-based intensive environment to an electronic one.