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FlexFrame Services

FlexFrame® is a highly integrated solution inclusive of PRIMERGY® servers, SUSE Linux Enterprise Server (SLES) operating system and Network Appliance (NetApp) storage systems. For any given implementation and on-going support, it is critical to have an equally integrated support infrastructure. The Fujitsu world-class support model is ideal for solutions like FlexFrame. Not only does Fujitsu have extensive mission-critical systems, methodologies and process disciplines spanning the enterprise, Fujitsu has mutual support agreements in place with SAP, Novell, NetApp and many other vendors.

FlexFrame for SAP Services and Support fact sheet (800 KB)


By engaging Fujitsu for your FlexFrame implementation you will receive:

  • Integrated support contact for the total FlexFrame® for SAP® Solution
  • Actively managed around the clock support for business-critical environments
  • Responsive problem resolution from an industry leader
  • Mission-critical response to onsite service requirements
  • Flexible service options to meet your business needs


Fujitsu has tested and proven services that are specifically designed to:

  • Provide maximum flexibility for required support levels before and after installation
  • Speed problem diagnosis and resolution via Cooperative Support Agreements with multiple vendors
  • Leverage Fujitsu enterprise support infrastructure 7x24x365
  • Leverage Fujitsu extensive FlexFrame experience from planning to installation to support

Find out more about FlexFrame

More Information on FlexFrame for SAP