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Fujitsu Positioned as a Point of Service "Leader" by Independent Research Firm

Fujitsu America Inc.

SUNNYVALE, CA, July 20, 2012

Fujitsu  has been ranked in the Leaders category of "The Forrester WaveTM: Point of Service, Q2 2012," recently published by Forrester Research, Inc. The June 2012 report, which evaluated the Fujitsu GlobalSTORE® Point of Service (PoS)solution, assists application development and delivery (AD&D) professionals in selecting the right partner for their needs in implementing large-scale point-of-service systems.

The report highlighted specific functional areas of GlobalSTORE software: "Fujitsu delivers the most impressive tender processing, together with superior payment technologies, noteworthy loyalty functionality embracing its CustomerCENTER software, targeting, and offer triggers. It also has strong capabilities in customer self-service and inventory management, multicurrency, and manager mobility."

The report also singled out Fujitsu for strategic vision, commenting, "Fujitsu has a compelling vision: That retailers will increasingly invest in network redundancy rather than PoS redundancy in order to simplify technology deployment and radically increase agility and customer intimacy."

The Forrester WaveTM Point of Service (PoS) report evaluated vendors against 70 criteria in three high-level areas:

  • Current offering. Forrester evaluated the vendors against 47 criteria, including core point-of-sale and return functionality, transaction types, advanced functionality, security, and extended point-of-sale capabilities including mobility, back-office functionality, architecture, and international capabilities.
  • Strategy. Forrester assessed 12 criteria, including product vision, development road map, commitment, services and support strategy, and pricing structure and development cost.
  • Market presence. Forrester evaluated 11 criteria, including geographic presence, deployment flexibility, implementation scale, and installed base.

"We are delighted that GlobalSTORE software, our market-leading PoS solution, has been ranked as a leader by Forrester in its latest PoS solution vendor evaluation report," said Richard Clarke, vice president global retail strategy at Fujitsu. "We believe it's clear that in terms of functionality, services strategy and product roadmap, GlobalSTORE software is the best PoS solution for modern multi-channel retailers."

GlobalSTORE software, a full-featured, customizable PoS, cash management and back office system, delivers a seamless customer experience across applications, devices and channels. Based on the Fujitsu Retail Suite, GlobalSTORE software enables retailers to easily connect different applications and devices from multiple vendors on various platforms. The result is a complete store system that reduces the costs of integration and helps retailers provide better customer service.

Forrester Report (available to clients with a subscription or for purchase): The Forrester WaveTM: Point of Service, Q2 2012
Fujitsu Retail Solutions: 
Fujitsu GlobalSTORE Website: 
Fujitsu America Website:
Shop Fujitsu: 

About Fujitsu

Fujitsu is the leading Japanese information and communication technology (ICT) company offering a full range of technology products, solutions and services. Over 170,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers. Fujitsu Limited (TSE:6702) reported consolidated revenues of 4.5 trillion yen (US$54 billion) for the fiscal year ended March 31, 2012.
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Fujitsu America

Fujitsu America, Inc., is a leading ICT solutions provider for organizations in the U.S., Canada and the Caribbean. Fujitsu enables clients to meet their business objectives through integrated offerings and solutions, including consulting, systems integration, managed services, outsourcing and cloud services for infrastructure, platforms and applications; data center and field services; and server, storage, software and mobile/tablet technologies. For more information, please visit: and

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Company: Fujitsu America, Inc.

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Company: Finn Partners

Fujitsu, the Fujitsu logo and "shaping tomorrow with you" are trademarks or registered trademarks of Fujitsu Limited in the United States and other countries. GlobalSTORE is a trademark or registered trademark of Fujitsu America, Inc. in the United States and other countries. Forrester and The Forrester Wave are trademarks or registered trademarks of Forrester Research, Inc. in the United States and other countries. All other trademarks and product names are the property of their respective owners. Information provided in this press release is accurate at time of publication and is subject to change without advance notice.


Date: July 20, 2012