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Fujitsu ‘Positioned the Highest in Execution’ for End-User Outsourcing Services, Europe

August 11, 2014
To help organizations to successfully transform their workplace while minimizing risks, Fujitsu has developed FUJITSU End User Services as an innovative managed solution that enables employees to work productively, whenever and wherever they choose.

Fujitsu makes it possible for enterprises to deliver a computing and communications experience which is personalized to varying needs of employees across the organization, at scale. Using any device – tablet, smartphone, laptop or desktop PC, whether company or privately owned – employees are able to access all the applications, data and communications tools they need. For CIOs, the benefit is peace of mind in providing a service that is all centrally managed and securely delivered.

Notes to editors

1 Gartner, Inc. ’Magic Quadrant for End-User Outsourcing Services, Europe‘ by Gianluca Tramacere, Claudio Da Rold, Federica Troni, Eric Goodness, published July 15, 2014. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Background: End-User Outsourcing Services

In Europe, Fujitsu continued to grow its End User Services revenue in 2013 while managing almost two million physical devices and providing Service Desk services to approximately 3.5 million end-users. Fujitsu’s strategy of agile standardization combined with a worldwide network of Global Delivery Centers enable improved delivery efficiency for local as well as complex global deals.

Focusing on creating value for businesses, Fujitsu provides an end-to-end blended managed End User Service. Fujitsu continues to invest in desktop virtualization and cloud services to mobilize enterprises and drive innovation for end-users. Fujitsu’s Managed Mobile provides a scalable cloud-based managed service, giving customers full control over their mobile infrastructure including Bring Your Own Device, enabling them to securely deliver mobile applications and data.

Online resources

About Fujitsu

Fujitsu is a leading provider of ICT-based business solutions for the global marketplace. With approximately 170,000 employees supporting customers in 70 countries, Fujitsu combines a worldwide corps of systems and services experts with highly reliable computing and communications products and advanced microelectronics to deliver added value to customers. Headquartered in Tokyo, Fujitsu Limited (TSE:6702) reported consolidated revenues of 4.5 trillion yen (US$55 billion) for the fiscal year ended March 31, 2011. For more information, please see:

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Date: 11 August, 2014