Support and Downloads

Fujitsu delivers a range of product support and maintenance services across Australia. We support products from vendors including Hewlett-Packard, Toshiba, IBM, Brother and Canon. Maintenance services include on-site, return-to-base and preventative maintenance.

Fujitsu provides technical support online for Fujitsu Notebooks, Tablets, Thin Client, Scanners, Intel-Based Servers (PRIMERGY), ETERNUS Storage, Printers, and Displays. This support includes downloadable drivers, FAQs, specifications, jumper/switch settings, BIOS settings, manuals and warranty details.

Call 1800 570 503 for support

Support by Subject

• Support
  • PC, Server, Storage Support
  • Log scanner call
  • Warranty Registration Form
  • Log a Call
  • Service Coverage Map
  • Drivers and downloads
  • Warranty Information
  • Fujitsu Service Coverage
  • Fujitsu Return Material Authorisation Form
  • Scanner RTB
  • Scanner Onsite
  • Scanner Drivers
• Battery Charging Control Tool
  • More information
• Windows 10
  • Windows 10 Update
  • Windows 10 Creators Update
  • Learn more about Windows 10 Creators Update
  • Updating to the latest Version of Windows 10 Creators Update
  • Windows 10 Fall Creators Update (Windows 10, version 1709)
  • Windows 10 Anniversary Update
• Downloads
  • Drivers and downloads
  • PRIMERGY manuals
  • ETERNUS manuals
  • ETERNUS plug-ins and software
  • Printers manuals
• Intel Firmware Vulnerability
  • How to identify and secure vulnerable systems
• Meltdown and Spectre Side-Channel Vulnerabilities
  • Support site and list of affected products

Other Contact Numbers

Australia

For all support enquiries or warranty claims on Fujitsu products purchased through a dealer, please contact that dealer directly (see the Where to buy pages for contact details).

Product Support

Phone: 1800 570 503

For Warranty, Service contact:

Customer Contact Group

Phone: 1800 570 503

For Spare Parts, Inquiries, Point-of-Sale (POS) contact:

Fujitsu Support Logistics

Phone: 1800 570 503

Fujitsu Air Conditioners

For Fujitsu Air Conditioning Sales, Customer Service, Technical Support, and Spare Parts contact:

Fujitsu General
Eastern Creek Drive,
Eastern Creek NSW 2766

Customer Service/Technical Support/ Repairs: 1300 882 201
contact@fujitsugeneral.com.au
Fujitsu Air Conditioners website

For PABX, Telephone Systems contact:

Fujitsu Action Centre

Phone: 13 23 22

Fujitsu Australia

For Fujitsu Products, IT Services, IT Solutions, Infrastructure Services, Consulting, Managed Services and Applications contact:

Head Office
118 Talavera Rd
Macquarie Park, Sydney NSW 2113
Telephone +61 2 9776 4555
askus@fujitsu.com
www.fujitsu.com/au