Business Integration Services

Business Need

Merger and acquisition activity, the evolution of IT systems and the rise of packaged applications have all contributed to the emergence, of silos, of business processes, systems and people, which are causing a disconnect from the back to front office and through the supply chain, which is inefficient, costly to develop and maintain and hinders business agility.

In addition, the economic environment has slowed the purchase of new systems and is driving enterprises to use the systems they have versus replacing them. All of this, whilst under constant scrutiny to reduce the on going operating costs and increase the business benefits from this installed base. Fujitsu Consulting has a track record in helping its clients to address these complex market and business issues to achieve its organisational results.

The Solution

To help clients understand how to get the best out of information technology investments, Fujitsu has developed a results led approach that links the existing IT portfolio to a series of financial and business results. We assist our clients with generating a roadmap of options from which the organisation can prioritise to achieve a range of business and financial results from utilising the existing IT assets, more effectively.

The objective is to build a framework, which is used to manage the predefined results and details the people, process, organisation and technology changes required to deliver benefits from the incumbent IT portfolio. We have a global track record in using this technique, delivering initiatives that reduce operating costs, integrate the business with customers and business partners and provide information for real time decision-making.

Approach

Our relationship begins with an assignment to build the roadmap. This will:

• Identify “options” and quantify results from utilising the existing asset base
• Prioritise initiatives
• Detail changes needed to realise the results
• Involve stakeholders responsible for making the changes happen
• Highlight stakeholders who will benefit from the benefits.

The roadmap forms a framework used to manage and measure the business results throughout the complete life cycle and makes individuals accountable for change during and following the implementation programme.

Business focus areas

The focus of the roadmap assignment may include:

• The review and integration of incumbent silo business applications creating a more efficient and effective consolidated infrastructure, leveraging economies of scale and reducing operating costs.
• Conversion of disparate data stores to a connected information database, enabling the exploitation of business reporting through business intelligence services providing informed decision making
• Personalisation and communication of the breadth of information to all employees through multiple devices through portal services reducing distribution costs
• Using Supply Chain Integration services to connect the front and back office to the supplier network enabling the exchange of business information to partners and clients decreasing procurement costs

Skills

Our strengths are represented in the end-to-end capabilities:

• Business benefits realisation
• Technology consulting
• Systems integration
• Application management
• Project and risk management

Experience

We have over 30 years experience in business integration, enabling our clients to unlock the power of previously disparate silo applications for a predefined result. Our references include Barclays Bank, Bank of America and Quantas Airlines.