Virtual Internet Service Provider

WHY CHOOSE FUJITSU AS YOUR INTERNET SERVICE PROVIDER

Fujitsu South Africa’s e-business hosting center is located in Rivonia and forms the high quality foundation for our Internet managed services. The physical and logical design, using best of breed components, highly skilled 24 x 7 staffing and solid operational processes reflect Fujitsu’s long standing experience in being a trusted e-business managed service provider for the business critical services of some of South Africa’s leading companies.

This allows Fujitsu SA to not only focus on selling product but also the ability to take a holistic view of the customer’s environment and position solutions and services that deliver true business value and return on investment.

Fujitsu South Africa is part of the Fujitsu group – the 3rd largest IT Company in the world.

We have demonstrated the ability to quickly establish the ABSA Free Internet Access service, and scale in line with user growth patterns – zero to >150 000 active users in six months. This service exceeded all expectations and set the standards in South Africa.

Supported was provided for over 316 000 registered Internet users, with 450 000 email accounts, over 63 000 Newsgroups, together with FTP, Webspace and registration services

Fujitsu have operated, and managed service environments and supported a variety of customer mainframes, servers and networks in a hosted environment for many years.

Supplier and partnership agreements with global and local companies, include Fujitsu Services, Fujitsu-Siemens, Internet Solutions, Duxbury, Cisco, SUN, Oracle, KVS, Meridio and Microsoft

State of art Dual computer rooms (250 and 50 sq.m.) including UPS, generators, backups, security, airconditioning and trained operations staff operating on 24 x 365 basis

Fujitsu Services UK provides Fujitsu South Africa with skills, technology and support when required

The off-shore Call Centre manages all the internal IT calls for our parent company Fujitsu Services UK, from our Rivonia South Africa office. We perform Remote desktop, Windows, hardware, MS Exchange, Networks, Anti-Virus, Personnel systems support – to all staff in United Kingdom, and is achieved using voice, fax, website, and email whilst conforming to extremely strict SLA’s.

The ISP Call Centre provides technical and accounting support for all the Branded internet services. Support includes - modem, website, domains, email, webmail, operating systems, drivers, anti-virus, dialup, ISDN, ADSL, personal computer, remote desktop support, email-to-fax, billing, password changes and account updates.

Branded Internet Access Services

Fujitsu South Africa operates and manages these branded Internet Access services:

FirstRand Group - Ebucksmail internet access
Tel: +27 (0)86-133-5577
Website: www.ebucks.com

FirstRand Group - FNB ISP
Tel: +27 (0)86-133-5577
Website: www.fnb.co.za

Fujitsu Services
Tel: +27 (0)86-113-5328
Website: www.eject.co.za

Align Africa Internet
Tel: +27 (0)82-234-3425
Website: www.alignafrica.com

Webmail Pty Ltd
Tel: +27 (0)82-234-3477
Website: www.webmail.co.za

YFM Radio
Tel: +27 (0)86-193-6477
Website: www.yworld.co.za

Security

Security is of paramount importance to Fujitsu and its customers.

Fujitsu’s extensive Dual Data centres and e-business hosting experience has led it to developing safe and trusted proceduralised measures, tools and services for physical, staffing and logical security. These include server security build standards and a portfolio of network security services, ranging from firewalls, Network Management Systems to Demilitarised Zones.

Fire Control systems, Diesel Generator, Uninterrupted Power Supplies, Smoke and Fire Detectors plus 24 x 365 Operations staff – ensure the highest levels of service and reliability.

Connectivity

Fujitsu have Points of Presence in the main regions of South Africa via Internet Solutions. SAIX connectivity allows single local dialup number at local call rates.

Dialup, Analogue, ISDN, ADSL, Uncapped ADSL, VPN, Satellite, MPLS, ATM and Diginet leased line connectivity options are available.

Backbone and Servers

Underpinning Fujitsu’s Internet access services is the very high speed Asynchronous Transfer Mode (ATM) link to the Internet, and has been designed to optimise the key customer service qualities of scalability, availability, performance, security and cost.

The ATM link ensures unquestioned reliability, speed, upgradability and very low latency.

The SUN servers running Solaris, some Linux and Microsoft on Intel, and Cisco networking equipment again ensure supreme reliability and piece of mind

Internet Services and Value Added Services

• Dialup on 56K V92, ISDN 64 and 128 Kbps
• ADSL with variety of bandwidth options
• Uncapped Business ADSL with static IP addresses, and VPN options
• Leased lines (Diginet)
• Bandwidth over extremely reliable ATM network
• Email and mail spooling
• SPAM rejection from known spamming servers
• Email anti-virus scanning for all clients
• Webmail and content based Spam control
• Website hosting and Design for HTML, PHP, Front Page Extensions, Coldfusion, ASP, ASP.Net
• Database support for Microsoft SQL Server, MS Access, MySQL, PostgresQL
• Escan anti-virus and content management for desktops and servers
• Fax-to-Email and Email-to-Fax facilities
• Backup facilities
• Spyware tools
• Domain registration and DNS hosting
• Personal Firewall and Access control
• Debit order to bank accounts and credit cards over monthly, quarterly, annual periods
• Debt collection and suspension of delinquent accounts
• Call Logging, reports and escalation system integrated to registration and billing systems
• Skilled technical staff on Unix, Solaris, Microsoft, Databases, Web integration, Programming, Linux
• Voice over Internet Protocol (VOIP)

Internet Services Options

• Branded Internet Service implementation and management on behalf of a company to their community or client base
• Referral schemes to resellers
• Server hosting, co-hosting, management and monitoring
• Network design, procurement and configuration
• ISP design and management
• Disaster Recovery
• Risk Analysis
• Business Continuity

Ask Fujitsu

Contact the Fujitsu ISP Team
Tel: Tel: +27 (11) 2335911
Tel: Tel: +27 (0)8611-35328