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RunMyProcess enables Fraikin to highly-automate all vehicle management and customer-related processes

RunMyProcess enables Fraikin to highly-automate all vehicle management and customer-related processes

"RunMyProcess has taken our business into a new era of digital collaboration - not only internally but also with our customers - helping us to achieve greater growth and efficiency through innovation."

Franck Lerivrain Director of IT Services, Fraikin

Leading commercial vehicle leasing company Fraikin transforms for the digital age using RunMyProcess.

Customer

Founded in 1944, Fraikin is a leading provider of commercial vehicle leasing services. Its unique business model combines flexible financial and technical services to provide industrial and commercial vehicles without the risks and burdens of ownership. Today, the Group manages more than 57,000 vehicles across Europe and Africa.

Challenge

Paper processes and legacy technology were becoming a barrier to success for Fraikin. An ambitious new management team was determined to transform the company’s operations - but needed a way to connect people, processes and technology across the organization.