Corporate Profile
About Fujitsu
Fujitsu is a leading provider of customer-focused IT solutions and services for the global marketplace. Pace-setting technologies, highly reliable platforms, and a worldwide corps of systems and services experts uniquely position Fujitsu to deliver comprehensive solutions that open up infinite possibilities for its customers' success.
Fujitsu is the world’s third largest IT services company. As corporations focus on their core competencies and making their businesses more efficient and responsive, Fujitsu's expertise in the full array of IT services – from IT consulting and systems integration to managed services and outsourcing – enables us to offer innovative and cost-effective solutions tailored to specific customer objectives.
Key to this success is our world-class human resource and large-scale system construction capabilities and know-how. We employ over 170,000 people around the world – including 65,000 services and software professionals – to help our customers realise their own unique vision. Our people work in more than 65 countries our ability to combine that global reach with a local country presence makes us both effective and easy to work with; our philosophy is of Realism only promising what we know can be delivered to the customer.
Through collaboration among our subsidiaries and affiliates, we are able to pool the knowledge of the Fujitsu Group in order to offer high-quality, locally attuned solutions.
Fujitsu Service
Fujitsu Services is the European IT services arm of the US$43.2 billion (€32.5 billion) Fujitsu Group. Its core strengths are the delivery of IT and applications and infrastructure development, management and outsourcing across desktop, networking and data centre environments – together with a full range of related services, from business consulting through integration and deployment.
Fujitsu in South Africa
Fujitsu has from the outset been supportive of the South African government’s BEE requirements and 30% of the South African operation is owned by Yard Capital, whose active participation in the business in strategy and management has proved an invaluable asset. In addition, the empowerment of members of previously disadvantaged groups in South Africa is integral to the company mission and has resulted in our inclusion in the Impumelelo list of Top 300 Black Empowerment Companies for the last three years.
The South African operation is fully integrated with the global Fujitsu Model. As part of this, it is the location for the Fujitsu Southern Hemisphere call centre supporting >17000 Europe/UK based end users, a Remote Infrastructure Management (RIM) facility which has been entrusted with the support of >1700 servers for Finnish customers, as well as a S/W development and support centre for Fujitsu in Europe.
Fujitsu offers a full array of IT services, from IT consulting and systems integration to managed services and outsourcing. An important benefit for our customers is the ability to harness the expertise and resources of the world wide network of Fujitsu companies to augment our local capabilities. Fujitsu focuses in a number of vertical markets across South Africa including:
- Local & Regional Government
- Central Government
- Financial Services
- Healthcare
- Education
Our Solutions and Services
- ERP systems • Customer Relationship Management
- Call Centres
- Business Intelligence
- Electronic Health Records
- Application Implementation
- Application Development
- Outsourcing
- Infrastructure Managed Services
- IT Security Solution & Consultancy
- Identity Management
- Enterprise Document Management
- IT Consulting
- Programme & Project Management
Partnerships
Collaboration is part of our culture – it is an approach that informs all our business relationships. We maintain long-term partnerships with industry leaders like Microsoft, Sun, CA and Oracle, for example, spanning decades of co-operation.
We work with best of breed hardware and software companies, and continually develop imaginative partnerships with other industry specialists, to ensure effective support for new business models. So, in a world where these new models are evolving by the hour, we have the skills, knowledge and instincts to assess and evaluate the options, and find the optimum solution mix for you.
At the same time, we provide that vital, single point of contact that means lower overheads for you, and protection from the complexities of the supply chain. It also means you can be confident that any issues that arise during implementations or operations will be properly - and promptly - resolved.
Quality standards and accreditations
Fujitsu operates a quality management system that is registered to the international standard EN ISO 9001 for design, development, production, installation and servicing. In South Africa we first achieved ISO 9000 registration in 1987.
In 1988 the group was the first to achieve this registration for all of UK operations (at that time to BS 5750) and, in 1999, registered all parts of the organisation throughout Europe, the Middle East and Africa under a single global registration. The registration body is the British Standards Institution (BSI) and the registration reference is FS00445. In the UK, where relevant to the activity carried out, the above registration includes compliance to the TickIT Guide that relates to software development.
Fujitsu was the first IT Company in South Africa to be accredited to ISO 9001 standards in 1993 which it has consistently implemented since then.
Key Customers of Fujitsu Services in South Africa
- Air Portugal (TAP) • South African Airways
- Asiana Airlines
- Imperial Holdings
- Highveld Steel
- Provincial Government
- Western Cape
- Kwazulu Natal
- North West Province
- 40% of SA Municipalities, with major contracts within the last 6 months being awarded at
- Rustenburg Local Municipality
- Matjhabeng Local Municipality
Corporate Responsibility
Fujitsu South Africa views transformation not just as a legal requirement and a business imperative but also as a moral obligation. Therefore, we will extend our activities in this area beyond those required by law, to include social responsibility
Fujitsu SA has consistently supported a number of external projects either financially or through the provision of computer equipment, in the fields of education, primary healthcare, housing and community services.
More details of client engagements can be found at:
Fujitsu Services (PTY) LTD
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Technology Village, 43 Homestaed Road, Rivonia Ext 18 Sandton, PO Box 3467, Rivonia 2128 |
