"With one transaction, it is possible to find a single ticket for the national network. In the urban areas, with one single card it is possible to use multiple operators"
Luis Vale, Product System Developer, Comboios De Portugal
Comboios De Portugal (CP) is the state-owned national railways operator. It has a firm commitment to contributing towards Portugal’s economic development and the safe, effective transportation of its citizens. Over 100 million passengers travel with CP yearly. Every business day more than 1,450 train connections fulfil the mobility needs of Portuguese citizens.
Comboios De Portugal relied on a manual, paper-based process to manage its vital ticketing function, however, this was prone to fraud and human error. The company wanted to introduce a new automated ticketing platform that would be faster, more flexible and more accurate.
The company selected Fujitsu to provide a centralized software platform that acts as the hub for a new smartcard system and connects to new in-station EPOS, PDAs and self-service kiosks.
Read the full Comboios De Portugal case study (303 KB/A4, 2 pages)