Technical Support

Tech-support-img

Fujitsu Network Communications Technical Support
Network Products & Services

FTAC
For remote technical assistance for all supported FNC Optical Hardware and Software, call FTAC.
Phone: 800.USE.FTAC (800.873.3822)

For minor product or service issues, or for software and documentation downloads:
Visit our Partners site
Visit Partners to open a CSR (customer Service Request) ticket for low impacting, minor issues. For customer access or questions on this site, email extranetaccess@fujitsu.com.

Repair and Return
If you have not purchased TAC support or for issues related to packaging/physical defects, contact Order Management in Richardson, Texas, to obtain instructions and an RMA number.
Phone: 800.525.0303
Email: order_admin@fujitsu.com or Visit our Partners Site

Training
Email: knowledge.delivery@fujitsu.com

Sales Inquiries
Visit our Contact Page

The following International numbers will be routed to the Fujitsu Technical Assistance Center 24 hours a day. All support will be conducted in English.

Country

Australia

China (China Telecom)

China(China Netcom)

France

Germany

Hong Kong

Hungary

IDC

Italy

Japan

Netherlands

Russia

Singapore

Spain

Switzerland

United Kingdom

International Number

1800022485

10-800-120-2926

10-800-712-2926

0800-919533

8005890808

800-967129

06-800-19555

0066-33-812637

800-871891

6633812637

0800-0228348

8-10-8002-0075011

8001205448

900-971847

0800-561351

08-082343875

Country Code

900

86

86

33

49

852

36

81

39

887

31

7

65

34

41

44

Need more help?

Find out how Fujitsu can help you

Learn More about Our Solutions

Optical networks

Optical networks

5G networks

5G networks

Network automation

Network automation

Network services

Network services

Rural broadband

Rural broadband

5G transport

5G transport
Top of Page