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Managed Services

Fujitsu offers the following Managed Services:

Application Service Offerings
Application Management, Business and Technology Architecture, Business Processs Management, Packaged Applications

Help Desk Services
Highly experienced customer service representatives, a world class service center help desk, seamless operation available 24x7x365

Managed Environment Services
Staff Supplementation, Call Center Operations and Outsourcing

Mission-Critical Support
24x7 technical support and on-site multi-vendor hardware service; service level monitoring, reporting, and metrics; installation and upgrades

Retailing Lifecycle Services
Multi-vendor hardware maintenance, help desk services, implementation services, rollout management and networking solutions



Featured Case Studymore 

Placer County: Fujitsu's Network Security Solution

"The solution we bought from Fujitsu consolidates everything and they support it all. I don't need a separate agreement for the operating system,"says Jeff Tudor, Placer County Network Security Coordinator. "If there is a new software release for Check Point or the Nokia operating system, Fujitsu notifies us and they just go ahead and implement it. It's one more thing I don't have to worry about."