All organizations are challenged with: labor shortages; cost increases; low productivity or inadequate performance; employee stress; cumbersome or complex work processes; and the lack of innovation. Traditional solutions like injecting new money, adding resources, reorganizations, etc., are not producing the expected results, and these problems remain.
Lean Optimization is different from the traditional improvement approaches because Lean Optimization is a compilation of the bodies of knowledge from: Lean, Six Sigma, the Toyota Production System (TPS), and Kaizen. This integration of Advanced Lean Concepts into a structured and rigorous optimization approach has enabled Fujitsu to successfully complete over 3000 projects with world-class results over a fifteen year history. Fujitsu Lean Optimization Services are applicable in any organization like those in: healthcare, government, IT Services, manufacturing, high technology, etc.
The execution of a Lean Optimization project is based on measurable data to guide practitioner decisions on performance optimization or improvement, and involves all the stakeholders in a given process, at all hierarchical levels, in identifying solutions that are truly adapted to their needs.
The Lean Optimization practice offers ten structured and rigorous project execution methodologies that are based on Harvard Professor John Kotter’s twenty-five critical success factors. This enables our practice to identify the very best and most suitable project methodology that will meet our customer’s needs.

John David Kendrick is a certified Six Sigma Master Black Belt and a principal with Fujitsu in the greater San Francisco Bay area. He is currently leading the Lean Optimization Practice in the United States. He holds a master of engineering degree in simulation and modeling from Arizona State University; master of applied statistics from Penn State, and a master of business administration in finance from the University of Pittsburgh. His undergraduate degrees are a bachelor of science in physics from Purdue; a bachelor of science in math/computer science from the University of Pittsburgh; and a bachelor of arts in economics from the University of Pittsburgh. He is a senior member of the American Society of Quality (ASQ) and is ASQ-certified as: CSSBB, CRE, CSQE, CQM/OE. He also holds two lean certifications, and a certification in Reliability Estimation. He has over 15 years of extensive professional business experience that includes work for: AT&T, Qwest, Motorola Freddie Mac, and various US Government clients. He is an internationally published author and an invited speaker in the field of lean optimization and operations research.
Doing business with the Fujitsu Lean Optimization practice means enlisting a reliable and experienced partner that: