Fujitsu Computer Products of America
Fujitsu Sees Rapid Sales Growth In New Distribution Channel Through Accenture's Connection To eBay Service
Sunnyvale, CA and San Jose, CA, June 23, 2003 — Fujitsu Computer Products of America, Inc. and Accenture (NYSE: ACN) today announced that sales of Fujitsu's refurbished low- to high-end scanners have increased seven-fold since the March 2003 opening of the first Fujitsu Scanner Outlet on eBay. The Fujitsu Scanner Outlet - http://www.fcpa.com/partners/where-to-buy/ebay.html - was built by Accenture's Connection to eBay service and allows Fujitsu to sell its refurbished inventory to eBay's global community of approximately 69 million registered users.
In addition to the rapid sales growth seen through this new on-line distribution channel, more than 90 percent of the small- and medium-sized businesses buyers are first-time customers for Fujitsu.
"eBay as a marketplace and Connection to eBay as a service have well exceeded our expectations and we are delighted with what they both have been able to offer and deliver," said Don McMahan, Fujitsu's vice president of sales for the Imaging Products Group. "We chose Accenture's Connection to eBay service because of its auction expertise, its dedicated resources to manage customer support and listing management, and its technological capabilities that allowed us to scale quickly and sell high inventory volume on eBay."
Connection to eBay is providing a broad set of services to manage Fujitsu's business on eBay. Some of these services include setting up and launching the dedicated Fujitsu Scanner Outlet on eBay, developing Fujitsu's auction strategy, managing a high volume of listings, handling pre-sales customer support and managing the checkout process.
"Fujitsu wanted to access a new customer base within eBay's vast marketplace at a low cost -- specifically, new customers in the hard-to-target small business segment -- and that's exactly what they got," said Norman Jones, vice president, Sales and Business Development at Connection to eBay. "Connection to eBay helps provide an alternative and efficient way for companies to sell excess, refurbished, or new product to an enormous marketplace."
Accenture's Connection to eBay is an end-to-end service that offers companies the ability to tap into the eBay marketplace quickly and cost effectively without having to change its internal processes and organization. The Connection to eBay service offers everything from listing management to customer support to warehousing and logistic management. By increasing efficiencies in the listing, sales and order management process, Connection to eBay can help sellers make more on each transaction than through traditional liquidation channels.
About Fujitsu Computer Products of America, Inc.
Fujitsu Computer Products of America, Inc. (FCPA) conducts engineering and marketing activities in San Jose, CA and sales
operations throughout the United States. FCPA's current product and service offerings include hard disk drives, tape drives,
magneto-optical drives, scanners and scanner maintenance. FCPA is located at 2904 Orchard Parkway, San Jose, CA, 95134. For
more information about Fujitsu products and services, call us at 800-626-4686 or 408-432-6333.
For more information, please see: http://www.fcpa.fujitsu.com
About Accenture
Accenture is a global management consulting and technology services company. Committed to delivering innovation, Accenture
collaborates with its clients to help them realize their visions and create tangible value. With deep industry expertise,
broad global resources and proven experience in consulting and outsourcing, Accenture can mobilize the right people, skills,
alliances and technologies. With more than 80,000 people in 47 countries, the company generated net revenues of US$11.6
billion for the fiscal year ended August 31, 2002.
For more information, please see: http://www.accenture.com
Press Contacts
Alex Pachetti
Accenture
Tel: 917-452-5519
E-mail:alex.pachetti@accenture.com
Shareen Harvey
Fujitsu Computer Products of America, Inc.
Tel: 408-894-3926
E-mail:sharvey@fcpa.fujitsu.com
