COVER STORY - Integrated Solutions for Retailers - July 2005
Establish TCO on POS
A 10% reduction in lanes and a 50% savings in maintenance were factors in Canadian Tire's POS upgrade
by Matt Pillar
Canadian Tire, a Fujitsu customer, is featured in the cover story article in the July issue of Integrated Solutions for Retailers. The article reports that Canadian Tire's new point-of-sale (POS) systems with Fujitsu hardware and maintenance has enabled its stores to reduce lane counts by 10 percent while reducing maintenance costs by 50 percent.
Excerpts from the article:
When Fujitsu launched its TeamPoS 2000 M, the vendor's initial plan was to create buzz around the fact that its new product was the first POS unit to boast Intel's new Pentium M processor. The move to the Pentium M did make a statement - namely that Fujitsu was bucking the trend of allowing POS hardware technology to lag a year or more behind the PC technology that it's based on.
"Fujitsu has no incentive to charge us more for maintenance," says Neil Maizen, VP of strategy and technology at the Canadian Tire Dealer Association." In fact, they have incentive to charge us less." This departure from a fixed-cost model based on actual service events has become a major selling point in Fujitsu's value proposition. In fact, Canadian Tire is already seeing a 50% reduction in maintenance costs across stores that have deployed the solution.
