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Fujitsu Expands Healthcare Portfolio to Provide End-to-End Solutions

New Offerings Such as IT Infrastructure Services Help Healthcare Facilities Improve Service, Cut Costs

ATLANTA, GA (Marketwire), March 01, 2010 -- HIMSS 2010 -- Fujitsu ( today announced it has expanded its North American healthcare portfolio to deliver end-to-end technology solutions, introducing new IT infrastructure services that join Fujitsu "lean" healthcare consulting services, patient registration kiosks, customer feedback systems, telecom management services and award-winning LifeBook® notebooks and tablet PCs. Based on the popularity of Fujitsu healthcare solutions, the company has averaged double-digit growth in tablet PC sales over the last three years.

News Highlights

  • New Fujitsu datacenter options for healthcare organizations include cloud computing, managed data center services and hosted offshore solutions based on award-winning Fujitsu PRIMERGY® servers, and ETERNUS® storage and virtualization systems.
  • Fujitsu is expanding its lean healthcare consulting services beyond Canada to the U.S. market. Based on 15 years of global successes with lean manufacturing methodologies, lean analytical techniques can spot bottlenecks in how healthcare facilities are organized and managed. For example, Fujitsu Lean Solutions consultants helped Quebec's Centre de santé et de services sociaux de Trois-Rivières (CSSSTR) reorganize its emergency room processes. After only four months, benefits included reducing average patient bed stays from 17.4 hours to only 4.2 hours and cutting average ambulatory patient wait times from 4.9 hours to only 2.7 hours.
  • Fujitsu is introducing the Fujitsu Med-ServTM 50 patient registration kiosk, an open hardware platform that lets the healthcare industry's innovative ISVs provide new applications to ease and speed up the process for patient check-in. In addition, other applications for easily filling out satisfaction surveys, paying outstanding balances or co-pay fees can be supported. In order to eliminate fraud, another optional feature, the Fujitsu PalmSecureTM palm vein biometric reader, can be deployed to authenticate the user.
  • Fujitsu is introducing the Healthcare Customer Feedback Management Solution, designed to help hospitals improve customer service by responding to patient issues faster and more effectively. Built on the Oracle CRM Application Suite, the Fujitsu Healthcare Customer Feedback Management Solution delivers a streamlined and auditable feedback management process; the ability to track, analyze, and report on opportunities for improvement; and rapid implementation options with low, total cost of ownership.
  • Fujitsu is partnering with Cerylion to offer Fujitsu Telecom Expense Management (TEM) 2.0, services that are designed to positively impact cash flow and reduce voice, data, and wireless network infrastructure expenses by 10-20 percent within the current fiscal year. Cerylion's CommADVISOR software platform is a SaaS-based, ERP-class solution that integrates easily with existing accounts payable and general ledger systems. Fujitsu TEM 2.0 services provide immediate visibility, control and optimization of all network financial transactions, persistently lowering current costs and future enterprise network expense.
  • See Fujitsu healthcare solutions in action at the HIMSS10 conference in Atlanta, March 1-4, at the Georgia World Congress Center, booth 5232. The newest Fujitsu LifeBook notebooks and tablet PCs will be shown, including the LifeBook T900 multi-touch convertible tablet PC that features an unmatched 13.3-inch mercury-free widescreen display.


Steve Sybert, Industry Vice President for Healthcare and Life Sciences, Fujitsu America: "Fujitsu has a long history of providing products and services that facilitate and enhance the delivery of healthcare. Only through advanced technologies and improved processes based on lean methodologies will we be able to cost effectively deliver better healthcare services at lower costs to more people. Fujitsu is committed to remaining a major player in this sector."

Gartner, Predicts 2010: Healthcare Providers and Governments Seek the Benefits and Address the IT Implications of Electronic Health Records (published Dec. 2, 2009): "Healthcare executives, governments and private payers have acknowledged the potential of IT to make an important impact on the persistent problems of safety, quality, cost and access. The past decade has been about defining that bolder journey and developing solutions. The next decade will be largely about execution and will demonstrate the gaps between vision and achieving optimal impact."

About Fujitsu

Fujitsu is a leading provider of ICT-based business solutions for the global marketplace. With approximately 170,000 employees supporting customers in 70 countries, Fujitsu combines a worldwide corps of systems and services experts with highly reliable computing and communications products and advanced microelectronics to deliver added value to customers. Headquartered in Tokyo, Fujitsu Limited (TSE:6702) reported consolidated revenues of 4.6 trillion yen (US$50 billion) for the fiscal year ended March 31, 2010.
For more information, please see:

About Fujitsu America

Fujitsu America, Inc., is a leading ICT solutions provider for organizations in the U.S., Canada and the Caribbean. Fujitsu enables clients to meet their business objectives through integrated offerings including consulting, systems integration, managed services and outsourcing for enterprise applications, data center and field services operations, based on server, software, storage and mobile technologies. Fujitsu provides industry-oriented solutions for manufacturing, retail, healthcare, government, education, financial services and communications sectors. For more information, please visit:

Press Contact - FAI

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Company: Fujitsu America, Inc.

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Fujitsu, the Fujitsu logo, LifeBook and ETERNUS are trademarks or registered trademarks of Fujitsu Limited in the United States and other countries. PRIMERGY is a trademark or registered trademark of Fujitsu Technology Solutions in the United States and other countries. Med-Serv and PalmSecure are trademarks or registered trademarks of Fujitsu Frontech North America, Inc. in the United States and other countries. All other trademarks and product names are the property of their respective owners.

The statements provided herein are for informational purposes only and may be amended or altered by Fujitsu Limited without notice or liability. Product description data represents Fujitsu design objectives and is provided for comparative purposes; actual results may vary based on a variety of factors. Specifications are subject to change without notice.


Date: March 01, 2010
City: ATLANTA, GA (Marketwire)